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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

No fuss car insurance

I’m so pleased I found By Miles. As someone who doesn’t drive long distances, it’s been perfect. The app is easy to use and helpful in tracking your journeys. I’ve only needed to speak to the customer service team once and on that occasion they were very helpful and patient. I can’t imagine ever going with a different insurance company now, I’m set for life! Reviewed on: 30th July 2020

Great for low mileage drivers!

As a housewife I don’t use my car that often, however since the lockdown and even less mileage used I feel By Miles is the best car insurance by far. Well done to whoever cane up with this brilliant set up. Reviewed on: 30th July 2020

bymiles .......byfarthebest

I couldn't look for a better company to be insured with and I know I've found the insurance company I will use for ever Reviewed on: 30th July 2020

Seriously worth a look

For a low mileage driver this insurance company is excellent. I have already recommended them to lots of friends. Reviewed on: 30th July 2020

Cheapest and best customer service

Absolutely thrilled that my insurance is now based on my actual usage, as I don't use my car that much and it seems a waste to pay the normally fairly high premiums. So this is perfect and fair. The customer service on the app are brilliant they get back to you very quickly so no need for phone calls and automated voices Reviewed on: 30th July 2020

Bloody brilliant......and cute......

I think Miles insurance is fantastic. I was telling my friend all about Miles. And we both come to the conclusion its a cute insurance company was telling her about the recipies Miles sent me while I was in lock down (the banana Bread) did not make it as I dont like banana's. But it's still Cute. And the little tips Miles send me. it's so cute about making sure your battery is full and checking your tyres. She would love to be insured by Miles but has not passed her Car test, but my Daughter is going to get a quote when she has been driving over 2years. Reviewed on: 30th July 2020

The best insurance policy I've ever had

By Miles is so easy to manage. No hidden costs. Very affordable. Definitely the best insurance I've ever had and I've recommended this company to all my friends ad family. Reviewed on: 30th July 2020

good concept

new to the company - not enough experience Reviewed on: 30th July 2020

By Miles is amazing

By Miles is very cheap and convenient compared to almost every other insurance company. They’ve really saved my life this year and I cannot thank them enough. I love coming home from work, going on the By Miles app and seeing I’ve only driven approx. £1 worth of a journey. I’ve saved a lot of money so far because of them. Reviewed on: 30th July 2020

Best car insurance company

Only pay for the miles you use, easy to tract mile usage. Information is simple and easy to understand - NO CATCH! it is the best insurance company around, I wish I had known BY MILES earlier. Value for money- Fantastic!! Reviewed on: 30th July 2020

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