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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best car insurance company

5
Only pay for the miles you use, easy to tract mile usage. Information is simple and easy to understand - NO CATCH! it is the best insurance company around, I wish I had known BY MILES earlier. Value for money- Fantastic!! Reviewed on: 30th July 2020
Cecilia Dayele's avatar
Cecilia Dayele

Awesome

5
Firt time with this insurance company and im very happy with it Reviewed on: 30th July 2020
Elfat Muca's avatar
Elfat Muca

Great car insurance idea

5
Found by miles on a car insurance comparison website.Did more research on it and realised I am on of the low mileage car users.Calculated my insurance with them and realised the big difference from my present insurance.It was a no brainer for me to go with them Reviewed on: 30th July 2020
Sachin's avatar
Sachin

Absolutely perfect for me!

5
This type of insurance I had never heard of before coming to By Miles. This is absolutely perfect for me as I don't use my car that much I make a huge saving each month! I actually paid £3 for my insurance one month! Reviewed on: 30th July 2020
Jamie Johnstone's avatar
Jamie Johnstone

Helpful

5
My bank card was stopped because of fraudulent use. I phoned By Miles to explain and without any hassle they said I could pay when everything was sorted and I had a new card issued. So helpful and understanding. Reviewed on: 30th July 2020
Joan's avatar
Joan

love how they have supported NHS workers by giving free miles

5
this iniative has meant so much to those of us who have continued to work through covid. amazing! every little helps. Reviewed on: 30th July 2020
mobeen 's avatar
mobeen

Fantastic service always

5
Great service and so informative. Love getting my texts to see how much I’ve spent on journeys and always feel so up to date with the latest information. I would highly recommend this service to all my family and friends. Reviewed on: 30th July 2020
Rajinder Dhotar's avatar
Rajinder Dhotar

Innovative Car Insurance

5
I am new to ByMiles but their 'Pay per Mile' policy suits my present circumstances better than conventional insurance. Their basic premium is less than half of that of my previous insurer and the low-mileage use of my car could save me as much as 25% over a normal policy. Reviewed on: 30th July 2020
Anthony Ward's avatar
Anthony Ward

Stay home

5
stay safe n pay less best insurance for a while... Reviewed on: 30th July 2020
AlliPatel's avatar
AlliPatel

Happy

5
I like it if I drive I pay otherwise dont pay I'm using it second time Reviewed on: 30th July 2020
Nurjahan aseem 's avatar
Nurjahan aseem

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