Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Simple Car Insurance with a brilliant app

5
Easy sign up process Cheaper insurance than competitors Lower up front cost and pay as you drive Reviewed on: 30th July 2020

Groundbreaking Car cover

5
When most good drivers like myself have been penalised for the bogus claims and poor driving of others for years and years of crazy premiums the emergence of By Miles is a hugely welcome step back into sanity for the driver . Reviewed on: 30th July 2020

Best car insurance company ever used

5
I have been super pleased with all aspects of my insurance. The value, easy app access and outstanding customer service. Reviewed on: 30th July 2020

Perfect for low mileage

5
It was recommended by money supermarket if I expected to only do a low mileage so I got a quote and it was very favourable.. The box arrived quickly and was easy to fit. I'm expecting to find the final annual cost will be better than other quotes Reviewed on: 30th July 2020

Great customer service and friendly staff

5
I was told how the quoting service works and I applied for a quote. From that point onwards, the whole process became seamless. The only hurdle I experienced was, that the quote was not the same as the one I was supplied. To my surprise, this matter was resolved very professionally. Reviewed on: 30th July 2020

Great company

5
Great way for people with hi insurance to be able to pay aaffordable amount and very reasonable mile usage to have recommended to freinds Reviewed on: 30th July 2020

Affordable car insurance

5
This is great opportunity to save money for people like me that don't drive much. Reviewed on: 30th July 2020

Best insurance provider

5
Easy to sign up to and provides good customer service Reviewed on: 30th July 2020

Excellent

5
Very impressive and great service Reviewed on: 30th July 2020

With By Miles you have the best WOO WOO

5
Why not stick with the best, because By Miles won't deliver anything less. They keep in touch to let you know, just what you are spending on the go!!!! WIN WIN WITH BY MILES AND YOUR FACE IS FULL OF SMILES. Reviewed on: 30th July 2020

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review