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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent for low mileage drivers

5
Excellent if u have low miles and still need a car. Reviewed on: 31st July 2020
Louise's avatar
Louise

Happy Driver.

5
Very reasonable and low cost Very happy to be with By miles Reviewed on: 31st July 2020
Rosamma john's avatar
Rosamma john

So easy, great product

5
Getting a policy was incredibly easy, and the idea of paying monthly depending on your mileage is a fantastic idea! Reviewed on: 31st July 2020
Nathan Lester's avatar
Nathan Lester

Miss c box

4
I love how if I don't drive I'm not fixed to one price every month, i pay what I use.. I like the services I have no complaints so far!. Reviewed on: 31st July 2020
Chantelle Box's avatar
Chantelle Box

Great car insurance option!

5
Easy to communicate, staff always there to respond, quick reply after any enquires and fair price Reviewed on: 31st July 2020
Saeed TA's avatar
Saeed TA

The best money saving car insurance

5
I have had no issues whatsoever since joining By Miles. I get billed for my actual travels with no fixed threshold fees. I pay for the exact distances I travel. The By Miles phone app is very helpful as distances travelled are promptly updated. Great service Reviewed on: 31st July 2020
ABRAHAM A ABOAGYE's avatar
ABRAHAM A ABOAGYE

very helpfull

5
they are very friendly,helpful and really easy to use straight forward company and you can keep track on you mileage with the useful App Reviewed on: 30th July 2020
siona's avatar
siona

Excellent service and cheap

5
I’ve been with By miles almost 2 years now and I feel that I’ve saved some money overall. I think they are cheaper than other insurance providers Reviewed on: 30th July 2020
Mohammed Aksar Hossain 's avatar
Mohammed Aksar Hossain

Perfect!

5
So easy and price is excellent. Helpful staff. A full and comprehensive policy too Reviewed on: 30th July 2020
Marie's avatar
Marie

Excellent service and an amazing price.

5
I came across By Miles listening to Smooth FM and instantly realised it was the insurance for me. I've halved the price compared to the previous year supplied by another company. I would definitely recommend this company to anyone in my situation. Reviewed on: 30th July 2020
Sean Campbell's avatar
Sean Campbell

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