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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best and sensical insurer

Very happy with my experience, been with by miles for over 3 years now and their logic when it comes to insurance makes perfect sense. Saved so much money only paying for the miles i make and many I've recommended by miles too have are pleasantly surprised how great they are. Reviewed on: 19th August 2022

The future of Car Insurance

A refreshing and practical way of paying your car insurance, especially if you don’t use your car as much . Won’t go back to conventional insurance after this. Reviewed on: 19th August 2022

Pay By Miles!

I like this because you only pay for the mileage you do. If you’re mileage is less at the end of the year, you get cash back. The App is easy to use - if you get a new car you can just change your insurance on the fly with no admin fees. It also includes a diagnostic tool for your car. Thoroughly recommended! Reviewed on: 19th August 2022

Low mileage, no problem.

If you only drive a few thousand miles a year and normally pay a huge premium for the privelege then By Miles could be the answer. I have 2 cars and 2 motorbikes and use them equally. If I insured my main car, a BMW M performance through a normal insurance company my premium would be 3 times that of By Miles. As my mileage is low annually I' m more than happy to pay by the mile and if I stick to the agreed mileage I'll still be paying only half. Do not take out a policy with these guys if you do loads more miles than agreed, you could get a nasty shock as the policy is designed for that. Overall I' m very happy with By Miles, only wish they could do Motorbikes as well! Reviewed on: 19th August 2022

Inflation buster

As a low usage car driver it is a no brainer to pay less for my insurance. Reviewed on: 19th August 2022

Great insurance provider for people who don't drive much

I signed up with ByMiles a few years ago as it was suggested to me on a comparison website. It's great for me as I don't drive much and I don't feel like I'm paying over the odds. The typical insurance provider charges a lump sum and doesn't take into account if you don't actually drive much (therefore lowering the risk of an actual claim) What I also like about ByMiles is that they encourage more sustainable travel options (not car). These are better for the environment and lower emissions. They also have great customer service and the app is excellent. A really.modern company with a refreshing approach to insurance. Reviewed on: 19th August 2022

Best and cheap insurance company ever

I have best experience with bymile Reviewed on: 19th August 2022

By Miles is a practical and reasonably priced company which offers a quality service from a young and growing organisation for most customers.

By Miles is a young and rapidly growing company, which offeres fair and reasonable prices for car insurance and with an excellent quality of service. Their app is simple to use and works really well. I will continue to use their service and have recommended to several family and friends. I look forward to to their expansion in the big industry and feel if they continue with their quality and value of service - it will be the best in the market. Reviewed on: 19th August 2022

The Best AllRound Insurance Provider

By miles insurance has the best customer service helpline, the responders are very friendly and useful. Reviewed on: 19th August 2022

Convenient and efficient

Easy and professional, simple and efficient design and consistent updates from ByMiles. Would recommend. Reviewed on: 19th August 2022

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