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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Pay for what you use

I only use my car over the weekend and pay by miles is the best way for my situation. Having a tracker to locate your car is just the cherry on the cake. Reviewed on: 19th August 2022

Pay just for miles you drive

I am very happy with the service and paying the miles I drive Reviewed on: 19th August 2022

By Miles, exactly what it says on the tin...

I was skeptical at first, but from the short time I have used this provider I am very pleased. You pay only for how much you use your car and wish I had found, and used, years ago. Highly recommend to friends and family and to all. Reviewed on: 19th August 2022

Great company

Very helpful and great insurance for someone that isn’t a regular car driver. Reviewed on: 19th August 2022

Supersaving

Great way to pay ur insurance also makes you conscious of the journeys you make and how you can make them shorter to not only save on insurance but time too. Reviewed on: 19th August 2022

10/10 plus more!

No words will be able to describe the how great this company is. Straight forward and hassle free. Actions speak louder than words and would 100% recommend! Reviewed on: 19th August 2022

Suits me perfectly

As a pensioner on a budget who rarely uses their car, By Miles was the obvious choice and so far one I have not regretted! Reviewed on: 19th August 2022

Very simple, affordable, great service

By Miles’ business structure is sensible and makes sense. The pricing is affordable and transparent, a rarity these days. The customer service is excellent, as is their mobile app. Reviewed on: 19th August 2022

Good company, easy to contact

This is my second year with by miles and overall my experiences have been great. The only downside is that there are multiple insurance companies within bymiles and they don’t seem to talk to each other. So I was insured by bymiles last year but when reapplying this year I had to verify my no claims again and also clarify that a query I had made with them last year wasn’t a claim, which was frustrating when they’re the same company so should just be able to see my records. Apart from that, they’re easy to contact through their online chat, and they always reply pretty quickly, you get an email when they’ve replied too in case you haven’t got time to sit around waiting for their response. The staff have always been super helpful and explain things in an easy to understand manner and are very apologetic in circumstances where they can’t help Overall, almost perfect Reviewed on: 19th August 2022

Simple and Easy

Feels like a more fairer way to pay for insurance. Once I insured my car I only have to pay for the miles I drive. Seems like a good deal to me, my mates are jealous of the money im saving! Reviewed on: 19th August 2022

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