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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

My Miles car insurance for EO14 OHX

5
Excellent in all respects from cost, communication, and professionalism. Reviewed on: 29th July 2020
Tony Brock's avatar
Tony Brock

Value for money

5
Have had several insurance companies this one is the best Reviewed on: 29th July 2020
Janet Pearce 's avatar
Janet Pearce

Saved me money

5
I don't drive any miles so it's great to basically do PAYG for my car insurance. Reviewed on: 29th July 2020
Juliet Lawn's avatar
Juliet Lawn

Affordable

5
Great experience and I'll pay no more despite driving many more miles on a annual basis. No other insurance company can beat this price. Customer service good. Reviewed on: 29th July 2020
Amy's avatar
Amy

Very cheap

5
Very good I want to my other car insurance with bymil thank you Reviewed on: 29th July 2020
Vinod 's avatar
Vinod

Great insurance for infrequent drivers

5
I love this insurance... In the past I have always shopped around each year for a better price... I've been with by miles 2 years running now, no one can compete with the price at the moment. Reviewed on: 29th July 2020
Donna Jones's avatar
Donna Jones

Great idea for lower millage drivers

5
I was fed up paying huge amounts for insurance when I don't drive loads of miles. I came across By Miles on my trawl through the car insurance mire. It looked good so I decided to give it a go. My son now also has By Miles insurance despite getting to tell me it was no good. That's some turnaround, as he very rarely admitted to being wrong!!! Reviewed on: 29th July 2020
Helena 's avatar
Helena

Very economical .

5
Very helpful and both mile wise and moneywise. It helps us to avoid unnecessary travel and travel when it is really important to do so. Reviewed on: 29th July 2020
Seeram Pariah's avatar
Seeram Pariah

Brilliant

5
The way this insurance is brilliant for ppl like myself who don't drive very much. As you only pay a moderate fixed sum then pay for the miles you have driven. How cool is that. Well done miles. Reviewed on: 29th July 2020
Matthews Trembath Linda's avatar
Matthews Trembath Linda

Brilliant Choice for low mileage user

5
I found By Miles by accident after yet another ludicrous renewal quote from my regular insurer. By Miles quoted me less than half my renewal quote - it will be even less if I don't drive as much as anticipated! But that's just the money bit, their customer service is excellent, I had forgotten a co-driver's claim and when I phoned to put this right they were really helpful and didn't increase my premium. set up is really simple with the plug-in mileage recorder, the app is easy to use and all of my miles are logged for me to see. Would I recommend them? I already have to numerous friends and family. Reviewed on: 29th July 2020
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adampritchard

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