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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Good prices

5
I used a price comparison website and By Miles came out as the cheapest. It's fairer to be charged by the mile when you are a low mileage car driver like me. Reviewed on: 19th August 2022

Amazing insurance company

5
I feel that by miles always offer the best deals and I have used them a lot over the years! If ever any problems the team are always on hand to solve any issues. Reviewed on: 19th August 2022

Straight Talking

5
Easy to talk to and polite and helpful ! a pleasure to do business with ! Reviewed on: 19th August 2022

Best insurance company

5
I have been with bymiles for a few years now and I love how affordable it is and easy to use it is (the app is so helpful and is easy to see what I’m spending). Reviewed on: 19th August 2022

Pay for exactly what you use.

5
This app has really got me thinking about how to use my car more efficiently to save money and reduce my carbon footprint. I now drive less and use routes that are a lesser distance. Reviewed on: 19th August 2022

Save my wallet

5
With byMiles i save a lot of money per month in my car insurance. I just pay what i use. It save my wallet. Reviewed on: 19th August 2022

Fair and Flexible

5
At last…. a Company that offers a fair and flexible insurance policy for low mileage drivers like myself. I’ve always felt hard done by having to pay such high premiums when I barely drive more 1k miles a year and have years of driving experience and no claims bonuses. They’ve saved me money and unlike other companies put their customers and not profits first. Reviewed on: 19th August 2022

Innovative

5
Great for low mileage drivers. Fitting the data device was straightforward. Reviewed on: 19th August 2022

Cheap and easy insurance

5
Excellent service with easy steps on how to plug in the bymiles tracker which allowed me to track and control how much I pay each month. The price each month could then be as cheap as I can make it which is perfect for someone at my age (17). Reviewed on: 19th August 2022

GETTING STARTED

5
VERY HELPFUL WITT INSTALLATION OF THE TRACKER . EASY JOB DOING IT . Reviewed on: 19th August 2022