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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Saving me a fortune

In addition to saving me £400 over my last insurer, not using the car during lockdown has saved me even more! Reviewed on: 29th July 2020

Genius idea

I don’t use my car that often as I have a company van so this type of insurance works wonders for me. Genius idea to pay by the mile & has probably saved me hundreds over a year. Great company, great communication & great rates per mile, what more could you ask for?? Reviewed on: 29th July 2020

Better way

By miles works really well for me as the up front costs is actually reasonable compared to other companies, now I get rewarded for using my car less which is great motivation and helps us be a bit greener. Reviewed on: 29th July 2020

Great money saver

Great idea for low mileage drivers, easy to fit dongle, easy to budget your car insurance, should do the same for motorcycles Reviewed on: 29th July 2020

Saved me loads!

As I don’t drive many miles, I’ve saved so much already with By Miles, especially during lockdown. Reviewed on: 29th July 2020

Excellent company!

Could ask for a better insurance company that insure you at the right price. Perfect for those who don’t clock up that many miles and a great piece of mind. Reviewed on: 29th July 2020

Refreshing csr insurance product

The app is simple and well thought out. The product has met and exceeded my needs and expectations l; and has the potential to save me money during Covid19. Reassured its backed by AXA. Reviewed on: 29th July 2020

Fantastic

So friendly and happy to help. Reviewed on: 29th July 2020

Best by miles!

Clear, simple product. Fantastic value for low milage drivers. Great renewal policy. Clear language and good customer service. Clever touches like notifications on having entered congestion charge zone also massively helpful. The Monzo of car insurance! Reviewed on: 29th July 2020

Truly excellent insurance company

First of all is the low cost which cannot be beaten in my opinion. A very close second is the communication with the company which is second to none. You always know where you are with BY Miles, you can easily see the cost of a journey which brings peace of mind. Moving to BY Miles was the best decision of my life Reviewed on: 29th July 2020

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