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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

5 star company , 5 Product

5
Quick easy abd you know exactly how much you are spending each month . You also have the knowledge of of knowing exactly where your car is and where it’s been Reviewed on: 29th July 2020

Great app, great price!

5
Lowest price I’ve paid for insurance, fantastic easy to read app and great customer service! Reviewed on: 29th July 2020

Excellent service

5
I was desperately seeking a lower insurance quote as my previous provider had drastically increased the renewal quote. I came across By Miles and I couldn’t believe my eyes, they worked out so much more cheaper than all the other quotes I had received, plus I don’t drive long journeys so this seemed like an added bonus that was too good to be true. I went on line and read the reviews, and they were very positive. I decided to give it a try. I receive the miles Tracker within a few days and it was easy enough to fit to the car. I am extremely satisfied, happy and impressed with the app which shows the cost of my journeys helping me to plan better and it’s such an easy going insurance provider. I have told my family and friends about By Miles and would most certainly recommend. The service via the web was great. A good experience all round. Reviewed on: 29th July 2020

Great for low mileage users.

5
I'm a low mileage user, and finally found an insurer that suits me. The cost of insurance is a lot lower. I am informed of the cost of every journey. It's a great system. Reviewed on: 29th July 2020

Excellent company

5
The customer service and the way the insurance is done is really easy and lovely people on the end of the phone. Best experience I’ve had with a car insurance provider. Reviewed on: 29th July 2020

Easy no nonsense insurance

5
By miles saved me over £200 compared to other quotes for car insurance From getting a quote to accepting they have been very proficient and I cannot fault their dedication to their customers Reviewed on: 29th July 2020

Changing up the industry

5
The perfect car insurance for the lockdown work from home era! Reviewed on: 29th July 2020

Its great so far

5
I'm a new customer been insured for about a week. Everything has been very smooth so far. Really like this model for car insurance, seems fair, natural. The implementation from ByMiles seems to be top drawer. Reviewed on: 29th July 2020

The are bust insurance

5
Am so happy for insurance and how much you drive you pay it's semble thank Reviewed on: 29th July 2020

Insurance excellence

5
I am into my second year with By Miles. As a low mileage driver they are the perfect choice and at an unbeatable price. They are easy to get hold via live chat or the telephone and always courteous. Reviewed on: 29th July 2020