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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Cheapest and best insurance!

It was really easy to set up my policy, and get up and running. As it's charged per mile, it means I also haven't been overpaying during the whole pandemic Reviewed on: 29th July 2020

Great service and value for money without compromising quality!

Great service and value for money without compromising quality! Reviewed on: 29th July 2020

Amazing easy insurance

Efficient cheap company that are well communicated with its customers. Excellent additions like car diagnostic app. Reviewed on: 29th July 2020

Straightforward, easy, cost effective

Not been with By Miles that long but it seems like such a sensible approach to car insurance, especially at the moment as due to covid-19, I don't know how far I'll be travelling this year. Its working out pretty cheap so far! Reviewed on: 29th July 2020

Great app, easy to use and affordable!

This is the best car insurance provider I have ever been with. The app is user-friendly, and they send you relevant emails! I appreciated the helpful emails they sent during the lockdown too. Best bit - pricing is fair and affordable too. I would highly recommend them! Reviewed on: 29th July 2020

Reinventing insurance!

Such a simple idea, yet so effective. It has saved me so much money only paying for the miles I drive. I've not had to make a claim (touch wood!) but the couple of times I've needed customer support it has been a seamless and pleasant experience. I would, and have, recommended this insurance to anyone! Reviewed on: 29th July 2020

Perfect for Me!

Im so pleased I chose to use By Miles. It has been the perfect Insurance provider for me. A fresh, unique and FAIR approach to insurance and is great for young people who don't drive much. Reviewed on: 29th July 2020

Ahead of the competitors By miles

Very clear costs, easy to renew painless process. Monthly updates and communication of payment due then taken. Excellent service. Reviewed on: 29th July 2020

Good price

Good price Brilliant app Claims - not so great. Lots of hoops and different parties to contact Reviewed on: 29th July 2020

Great customer service and price!

Easy to use, helpful staff and easy to fit tracking device Reviewed on: 29th July 2020

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