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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best insurance for low mileage drivers

Brilliant service, easy to set up and plenty of support available. Reviewed on: 14th September 2019

Fast and friendly service

Very quick and easy to get through on the phone and the staff can’t do enough to help. Reviewed on: 14th September 2019

Great business model, great company

Very impressed with your company and the new business model. Very innovative !! Reviewed on: 14th September 2019

Only wish I found By Miles sooner

So far so good. Even recommended and told everyone about By Miles. Reviewed on: 14th September 2019

Why choose anyone else

How car insurance should be. Immediately appealed to me and should do to millions of other ‘part-time’ drivers. Simple to use app and great customer service. Reviewed on: 14th September 2019

Very good value for money

Very good service especially if your working locally save loads of money with Miles. Reviewed on: 13th September 2019

By miles for the win

I joined By Miles nearly a year ago and would thoroughly recommend. It's easy to set up the app is great and their customer service is excellent. As someone who uses their car for business use I find it really helpful to be able to track.my journeys using the app. I have quite high mileage due to work but I still managed to save money and have cheaper.months which is great. Give them a go ! Reviewed on: 13th September 2019

Great!

Love what byMiles are doing - saved me a fortune on insurance already! Reviewed on: 13th September 2019

Top insurance

I don’t tend to do too much driving and Miles only charges me by the mileage I do. It’s perfect for me and very cheap. Reviewed on: 13th September 2019

A revolution!

By Miles Insurance is such a good idea put into a real business. After an initial payment, you pay for mileage used and don’t pay if you don’t use your car - in my opinion, what’s not to like? Love the concept and love the reality. Reviewed on: 13th September 2019

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