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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

this is the best ins i have ever had

5
this ins is so good I can not see it being bettered all other ins just want more and more this is the only one that charges for what miles I do thank you Reviewed on: 10th September 2019
John Green's avatar
John Green

Thumbs uo

5
Nice to pay reasonable premiums instead of over the odds Reviewed on: 10th September 2019
Fiona's avatar
Fiona

Great find very happy.

5
Found By Miles on google search phoned them with a few questions answered quickly clearly described how it works even without a smart phone so went ahead and bought my car insurance, such a clever idea. Reviewed on: 10th September 2019
peter goodchild's avatar
peter goodchild

Excellent customer service and pricing

4
Reasonable price Excellent customer service Prompt and easy to use app Reviewed on: 10th September 2019
Betty Ogundele's avatar
Betty Ogundele

Excellent performance

5
Excellent customer service and pricing Reviewed on: 10th September 2019
Betty Ogundele's avatar
Betty Ogundele

Very reasonable cost

5
A great way for people to purchase insurance Reviewed on: 10th September 2019
Julie Talbot-Dunn's avatar
Julie Talbot-Dunn

Innovative, modern way to pay for Car insurance.

5
I’m a Mum of a 6mth old baby, I drive but not as much as I used to. Being able to pay up front to cover where my car is kept most of the time, and pay by the miles I drive monthly is a genius idea and convenient. I now no longer pay a silly amount to car insurers who hike prices up and con you out of money I.e. for admin charges of which you have to change to keep a policy - then lie to you about, or who compete for your custom but somehow still over quote you. It was a very quick and easy process to get started, and even speaking to someone via a online chat about queries was convenient and very helpful. The tracker arrived very quickly, the app I have had no issues with nor have I had any other issues including with payment or how the tracker works. I have recommended ByMiles to friends and family who are Not big mike drivers who love the idea. Thanks By Miles for being helpful, honest and keeping up with the modern world by being innovative and understanding of those who want to pay a reasonable price for car insurance, with exceptional good service. Reviewed on: 10th September 2019
Pippa Blackman's avatar
Pippa Blackman

Great

5
Great on the price’s and there was no messing about With emails all the time Reviewed on: 10th September 2019
Vicky Greaves's avatar
Vicky Greaves

Miles ahead of the Competition

5
By miles is the best insurance company I have taken out car insurance with. I have driven in London for over 30 years and I can honestly say I have the cheapest insurance I have ever had. But they don’t stop there, if you have problems they are super friendly, extremely helpful. By miles have the insurance you need at a price you certainly can afford Reviewed on: 10th September 2019
Desmond McCabe's avatar
Desmond McCabe

Car insurance

5
Absolutely brilliant service & very polite & helpful gentleman I spoke to. Will definitely recommend to friends. Reviewed on: 10th September 2019
Florence Cantrill's avatar
Florence Cantrill

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