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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Pay for tor miles

5
Well I’m so pleased with my insurance I only have to pay for the miles I drive which is cheap also having the OBD plugged into my car 24/7 allows me to track my car if anything was to happen Reviewed on: 10th September 2019

Amazing company best company ever

5
I was using by mile insurance about 9 month it’s best customer service and best service I even seen it’s really excellent excellent company advice everyone driver want excellent service saving money and be peace of mind to chose by mile Try and you will see the difference It’s something different something new try try and try Reviewed on: 10th September 2019

Fantastic product

5
I always felt penalised for doing a low mileage every year. I stumbled across by miles when looking for my renewal and was amazed and the concept and equally by the renewal price! I couldn’t be happier and have already recommended to friends and family. Reviewed on: 10th September 2019

Best By Miles

5
Great service, easy to use app and website. The fact that I don't do a lot of mileage in a year makes By Miles the best choice. Wish it was around years ago! Reviewed on: 10th September 2019

Incredible savings

5
As per the title & the customer service is incredibly friendly! Reviewed on: 10th September 2019

Great app

5
It is such a great mobile app that help me to find anything I need about my policy, plus it is a great value of money Insurance deal Reviewed on: 10th September 2019

Fantastic insurance service

5
I have thoroughly enjoyed using this service Reviewed on: 10th September 2019

The Best Car Insurance

5
Absolutely amazing! I am really happy and I love the app. Reviewed on: 10th September 2019

Fair and smart

5
This is just ideal for me. Insurance based on my usage. Reviewed on: 10th September 2019

Very competitive car insurance

5
I am driving less miles per annum now that I am in retirement and By Miles has significantly reduced my car insurance premium. Reviewed on: 10th September 2019

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