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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

brilliant new way to do car insurance

5
All worked very smoothly and encourages environmental behaviour ! Reviewed on: 10th September 2019
Thomas O'Leary's avatar
Thomas O'Leary

Thank god i found them.

5
I have a bmw x3 2007. I do aboutor less than 5000 miles a year. I work away from home alot and have a works van. The car used to cost me on average £500 a year to insure. Since i found out about buy miles it gone down to £203. Then 4.1 p a mile therafter. I joined approx 3 months ago and have spent approx £4.00 on the mileage ive done in that time. At that rate it will cost me approx £12 .for the rest of the year. It an absolute no brainer to me. What a brilliant idea i wish i had thought of it. Well done to bymiles anf all its staff. I shall ofcaurse be renewing my policy till the day i pop my clogs. Lol Reviewed on: 10th September 2019
Mark Wharton's avatar
Mark Wharton

Future of insurance

5
Proper honest insurance once you get set your price per mile your away and there is no hidden charges in fact they seem to round down to the nearest mile I cant recommend this type of insurance enough soon all insurance companies will offer this option I think thanks to bymiles setting a new standard. Reviewed on: 10th September 2019
Robert Wylie's avatar
Robert Wylie

Great prices and good service

5
Prices for someone who doesn't use their car much cannot be beat and interaction via the app has been painless Reviewed on: 10th September 2019
Ben's avatar
Ben

Great,cost efficient choice!

5
Price came in much cheaper than elsewhere. Fully comp so no worries at all. If you don't do loads of miles this is the right choice,my yearly payment was halved. Can't recommend enough,5***** Reviewed on: 10th September 2019
Lisa Andrews's avatar
Lisa Andrews

Refreshingly good service

5
Only paying for the miles you use is such a good idea and able to spread the cost and even get free miles by recommending people it’s a no brainer I have saved £££ just brilliant Reviewed on: 10th September 2019
Alan Scothern's avatar
Alan Scothern

Best insurer

5
By miles are the best car insurance provider!! I wish they were around years ago. Reviewed on: 10th September 2019
Jo emo 's avatar
Jo emo

It is very good company

5
I am first time using this insurence.i hope it is very good company. Reviewed on: 10th September 2019
Prinson palatty pappu's avatar
Prinson palatty pappu

BEST INSURANCE

5
for us as we do small mileage each year. We get good service from the Company and any queries are dealt with very quickly. We are very impressed. Reviewed on: 10th September 2019
LESLIE CLEAVER's avatar
LESLIE CLEAVER

Fantastic

5
I bought my policy online and later thought there must be a catch, this is too good to be true. I phoned them up and spoke to someone friendly, knowledgeable and reassuring. It was true. You only pay for 10 000 miles!!!! I love to see how many miles I drove each trip and how much it cost. It makes car insurance fun. Reviewed on: 10th September 2019
Simdlp's avatar
Simdlp

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