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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent!

5
I spend a lot of time abroad and always felt like I was throwing money down the drain paying for car insurance with my car parked up for months on end. By Miles has been the perfect solution for me. Really happy with it! Reviewed on: 10th September 2019

Innovative car Insurance

5
My annual renewal for car insurance came around yet again and also the frustrating time spent going to comparison web sites to find an alternative that was cheaper and offered me what I wanted. I knew that I didn't clock up loads of miles over the year and always put down about 1000 miles when asked what milage I do per annum. I probably do a lot less to be honest. I was quoted an upfront cost for when my car was parked, this seemed appropriate and reasonable to me. That's clever I thought. Then quoted .04p per mile. 1000m x .04p = £40 per year. I then looked at how this was verified and how my charges per mile could be validated by an insurance company. I knew I had to fit a little device to my OBD11 socket that would be supplied once I'd accepted and paid my upfront fee, and that a downloaded App on my phone would do all the work. It sounded just what I wanted, so I checked out the reviews. Everything I read was impressive. I went back to their web site and paid my fee. My By Miles device arrived promptly, nicely packaged and small enough to be unobtrusive when fitted to my car. This took about 15 seconds to fit and after downloading the By Miles App, it appeared on my phone in about 10 minutes. The information about my journey's are logged accurately and show me how many miles my journey was. What time I parked and even a map to validate the route. This is technology I like and it's very good. I can see if my car has developed any faults as a bonus. I can check if my car is still parked where I left it, if I'm out and about walking somewhere. I can see total mileage for each individual journey and and the accumulated milage and cost at a glance. I'm not sure how cost would be for high mileage customers, but for me, By Miles is exactly what I wanted and to be honest with everyone, it makes me a more courteous and careful driver and that is a good thing on our roads today. I would highly recommend By Miles car insurance, but don't take my word for it, read the reviews and see for yourself. .. :) Reviewed on: 10th September 2019

this is the bees knees for me

5
this is always what I've been looking for its just the job its better than good Reviewed on: 10th September 2019

Best money saver for my 2019

5
I have to say switch to By Miles is the most correct thing I have done this year. I wish I could have done it sooner. Most insurance companies out there are just making money not making sense. Reviewed on: 10th September 2019

The future of car insurance

5
Thoroughly professional service. Reviewed on: 10th September 2019

Excellent idea!

5
Paying by mile is a brilliant idea for low mileage drivers. Very easy to fit the mileage recorder. So far no problems. Reviewed on: 10th September 2019

The future of car insurance

5
A very easy to use, professional service. You pay for what you use, which is how it should be. Superb customer service. Reviewed on: 10th September 2019

It saved me thousands of pounds this year

5
I feel By Miles is a game changer in the insurance industry. It is the best I've seen so far. Reviewed on: 10th September 2019

Excellent

5
I am very happy because I can side money Reviewed on: 10th September 2019

Brilliant car insurance!

5
Only pay insurance when you drive! If you have a car that sits in the driveway, garage or outside the house for days on end or just use it for zipping around local streets then By miles is for you! I only pay when I'm actually using my car - good motivation too to use other more environmentally sound firms if transport - bus, train, walking. I would highly recommend By Miles - easy to join, great user friendly app, up to date communication & saves £££ What more could you want? Reviewed on: 10th September 2019

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