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By Miles: Car insurance reviews

4.88
Based on 13,080 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Future of insurance

5
Proper honest insurance once you get set your price per mile your away and there is no hidden charges in fact they seem to round down to the nearest mile I cant recommend this type of insurance enough soon all insurance companies will offer this option I think thanks to bymiles setting a new standard. Reviewed on: 10th September 2019

Great prices and good service

5
Prices for someone who doesn't use their car much cannot be beat and interaction via the app has been painless Reviewed on: 10th September 2019

Great,cost efficient choice!

5
Price came in much cheaper than elsewhere. Fully comp so no worries at all. If you don't do loads of miles this is the right choice,my yearly payment was halved. Can't recommend enough,5***** Reviewed on: 10th September 2019

Refreshingly good service

5
Only paying for the miles you use is such a good idea and able to spread the cost and even get free miles by recommending people it’s a no brainer I have saved £££ just brilliant Reviewed on: 10th September 2019

Best insurer

5
By miles are the best car insurance provider!! I wish they were around years ago. Reviewed on: 10th September 2019

It is very good company

5
I am first time using this insurence.i hope it is very good company. Reviewed on: 10th September 2019

BEST INSURANCE

5
for us as we do small mileage each year. We get good service from the Company and any queries are dealt with very quickly. We are very impressed. Reviewed on: 10th September 2019

Fantastic

5
I bought my policy online and later thought there must be a catch, this is too good to be true. I phoned them up and spoke to someone friendly, knowledgeable and reassuring. It was true. You only pay for 10 000 miles!!!! I love to see how many miles I drove each trip and how much it cost. It makes car insurance fun. Reviewed on: 10th September 2019

Excellent!

5
I spend a lot of time abroad and always felt like I was throwing money down the drain paying for car insurance with my car parked up for months on end. By Miles has been the perfect solution for me. Really happy with it! Reviewed on: 10th September 2019

Innovative car Insurance

5
My annual renewal for car insurance came around yet again and also the frustrating time spent going to comparison web sites to find an alternative that was cheaper and offered me what I wanted. I knew that I didn't clock up loads of miles over the year and always put down about 1000 miles when asked what milage I do per annum. I probably do a lot less to be honest. I was quoted an upfront cost for when my car was parked, this seemed appropriate and reasonable to me. That's clever I thought. Then quoted .04p per mile. 1000m x .04p = £40 per year. I then looked at how this was verified and how my charges per mile could be validated by an insurance company. I knew I had to fit a little device to my OBD11 socket that would be supplied once I'd accepted and paid my upfront fee, and that a downloaded App on my phone would do all the work. It sounded just what I wanted, so I checked out the reviews. Everything I read was impressive. I went back to their web site and paid my fee. My By Miles device arrived promptly, nicely packaged and small enough to be unobtrusive when fitted to my car. This took about 15 seconds to fit and after downloading the By Miles App, it appeared on my phone in about 10 minutes. The information about my journey's are logged accurately and show me how many miles my journey was. What time I parked and even a map to validate the route. This is technology I like and it's very good. I can see if my car has developed any faults as a bonus. I can check if my car is still parked where I left it, if I'm out and about walking somewhere. I can see total mileage for each individual journey and and the accumulated milage and cost at a glance. I'm not sure how cost would be for high mileage customers, but for me, By Miles is exactly what I wanted and to be honest with everyone, it makes me a more courteous and careful driver and that is a good thing on our roads today. I would highly recommend By Miles car insurance, but don't take my word for it, read the reviews and see for yourself. .. :) Reviewed on: 10th September 2019