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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Simply the Best!

5
I've been driving for over 65 years, and this the best experience I've ever had of motor insurance. Reviewed on: 10th September 2019
Hedy Harsem's avatar
Hedy Harsem

Car Insurance made easy..

5
Easy to open a car insurance policy online and cheap if you don't travel much. Reviewed on: 10th September 2019
Steve H's avatar
Steve H

Straightforward, uncomplicated.

5
Insurance is insurance, so they say. However, this company treats you in a normal, personal, friendly manner. You always know where you are. Great !! Reviewed on: 10th September 2019
Brian Prosser's avatar
Brian Prosser

New Customer

5
We were very impressed with Insurance quote from you and think it is a really good idea to have insurance based on actual miles travelled. We are not exactly tech geeks and needed help to install tracker but the advice given by you was first class and my husband put tracker in the car quickly and effectively. We would give you 10 stars but for the fact that we have only recently joined 'By Miles' but we are telling all our friends about the scheme as we are both over 70 and long journeys are not a PRIORITY option nowadays. Reviewed on: 10th September 2019
Georgina & Malcolm Johnston's avatar
Georgina & Malcolm Johnston

Easyand very friendly service

5
Fantastic service and so custome friendly Reviewed on: 10th September 2019
Famina Bashir's avatar
Famina Bashir

the way forward for car insurance

5
I am delighted that you only pay for the miles that are driven once you've signed up to very reasonable terms it's the way we would like it with most other contracts dealt with in this modern age Reviewed on: 10th September 2019
bridgetjohnston@btinternet.com's avatar
[email protected]

Best insurance

5
Very good insurance good comunication Reviewed on: 10th September 2019
Cezary's avatar
Cezary

Great for low mileage

5
Brilliant car insurance ideal for low mileage drivers like myself. Simple plug in device required and app to download but all very straightforward Reviewed on: 10th September 2019
Lynsey's avatar
Lynsey

The best insurance provider in the market..

5
You pay only for the miles you run and no hidden costs..love it Reviewed on: 10th September 2019
Silja 's avatar
Silja

Fab fast and easy

5
Got the insurance we needed at a very cheap price. Covered for everything posible and the is the best! Reviewed on: 10th September 2019
Marie's avatar
Marie

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