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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

An innovation.

5
A great idea, at long last I don't feel that I'm subsidising the boy racers and high mileage company reps. I hope it stirs up the stuffy greedy insurance companies who've had their own way for two long. Reviewed on: 10th September 2019

Best insurance ever

5
Saved lots on my insurance premium, excellent service and I know exactly where I have travelled to from and how much it’s cost me in insurance Reviewed on: 10th September 2019

Cheap and best By Miles Insures

5
It’s an excellent insurance by miles company for the people like me with less miles in use. It is an outstanding insurance for people who use their vehicle occasionally Reviewed on: 10th September 2019

Excellent customer service

5
By miles is really good insurance company. I used them last year, I received excellent customer support when ever I need. I saved lots of money last. I highly recommend to my friends and family. Thank you by miles. Reviewed on: 10th September 2019

Best value car insurance

5
An excellent way to insure your car as it's based on mileage and for me this is perfect, their easy to use app allows you to track your mileage, car medic option is also brilliant as is the journey planner, an excellent customer service team too, I'll be using these again next year I'm so happy! Reviewed on: 10th September 2019

Utter brilliance (wish I thought of it myself!)

5
I'm a recent user of ByMiles for my car, which I use rarely and share with my father. The set up allows us to save over £400 a year on insurance and calculate easily who owes what when paying. Thanks to such a fantastic experience, I've since referred them to a number of people who are exploring or have become customers themselves. ByMiles 100% deserve the win, in my opinion! Reviewed on: 10th September 2019

Brilliant concept to cut costs

5
Very helpful staff. Easy to join. Reviewed on: 10th September 2019

Saved a small fortune with By Miles

5
My renewal premium with LV was £832. With By Miles, based on my average annual mileage of 2,375 it will be £405.70. To match the LV premium I would have to drive over 10,000 miles. So for low mileage drivers By Miles is a no brainer. The tracker arrived within a couple of days of paying the initial premium and Installing the tracker in my BMW218i was very straightforward. Apart from the initial premium. you pay monthly based not he exact miles you drive so no additional premium for paying monthly. I can'e recommend it too highly. Reviewed on: 10th September 2019

Great progressive idea

5
Such a simple concept, actually encourages you to drive less miles! Reviewed on: 10th September 2019

Does what is says on the tin

5
I've always paid significantly more than what I am now paying for car insurance. The days of using my cat as a central London resident have reduced to a bare minimum. So as you can imagine: paying as you go almost certainly makes much more sense, because I'm pay penny's per month instead of pounds . Subsequent to changing to pay as you go, my premium at the end of the year for car insurance is much lower . For me this works fine because it means no monthly payments for car that hasn't been used . Pay as you go, in my opinion works better for people who use their car when they need to. That's the advantage of paying as you go . Reviewed on: 10th September 2019