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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

ByMiles is awesome

About time a modern insurance provider shows up with an approach suitable to modern needs. Especially for people leaving in big cities like london where the car is not always needed but need a car to carry kids around more easily. Reviewed on: 10th September 2019

Affordable and efficient

As a low mileage driver I find your terms and conditions and payment system to be excellent value . A great way to pay as you go. Reviewed on: 10th September 2019

It's the best car insurance I have ever had and I've been driving for 45 years

So easy to apply for and every month I get a breakdown of the mileage and every destination, which I have found useful. Great. Reviewed on: 10th September 2019

Amazon of insurance

To me BYmiles has been wonderful. It has met my needs for Multiple car at affordable prices. Only one thing is not clear, their prices change when you delay.. but that may be reason with any insurance. The customer service is amazing and it’s handy that they operate on text/intercom service so you are not left hanging, waiting for someone to really. They are pretty swift and knowledgeable. Reviewed on: 10th September 2019

Best car insurance I've ever had

Best car insurance I've ever had in terns of customer service and value for money Reviewed on: 10th September 2019

Insurance by the mile makes me think twice about short journeys

Aside from the obvious benefits of By Miles such as, ease of use (plug in and go); the simple app; clear pricing and excellent policy coverage, there are ecological benefits too. Since starting in May this year I have been much more conscious about the mileage I travel in my car. I now choose to walk or cycle for shorter journeys and find that I use my car much less than I used to. These are a benefit both to my pocket and also to the environment. Reviewed on: 10th September 2019

Easy, convenient, great customer service!

Easy straight forward insurance with no hassle. Easy instructions, easy access to customer service. Lots of smart features. Upfront costs so you know exactly how much it will cost you per mile. It's a no brainer! Reviewed on: 10th September 2019

Brilliant Service

I really like the cost of trip sent to my phone shortly after finishing! Reviewed on: 10th September 2019

What we've been waiting forr

For many a year I have been looking for a car insurance policy that looks after the low mileage driver and now I have found the perfect answer. Reviewed on: 10th September 2019

Miles review

Excellent service no exactly what I’ve got to pay every month can track what I’ve done and where my car is brilliant Reviewed on: 10th September 2019

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