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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Quick straight forward car insurance .I saved £300. Thank you.

5
I saved £300 on my car insurance by switching to by miles. Excellent quick service. Thank you Reviewed on: 15th August 2019

About time we have some fair insurance option.

5
Why not pay just for when you use the vehicle ? In my case i hope it’ll be worth the savings. Reviewed on: 15th August 2019

Easy, simple, clear

5
Everything was easy and simple to sign up with, everything was clear and transparent when dealing with the team. Reviewed on: 15th August 2019

Love it!

5
Seems like a much fairer way to insure my car. Saved me money compared with other insurers. Have already recommended By Miles to family and friends. The app is really handy to keep track of monthly payments. Reviewed on: 15th August 2019

Top Insurance Provider

5
Best Car Insurance Provider Customer Service Champion Treating Customers Fairly Champion Reviewed on: 15th August 2019

Best way of Democratising the Car Insurance

5
Great Idea of charging the customers only when they drive, but not beyond Reviewed on: 15th August 2019

Wow, amazing!

5
So glad I came across ByMiles car insurance not only have a saved a lot of money but I can track my car, give it a health check and no my car is very safe! Could recommend anymore this company is amazing! Reviewed on: 15th August 2019

Easy & Efficient

5
The app is very easy to use and provides helpful information on your journey. Great for low mileage drivers, would not go back to a ‘standard’ policy unless my mileage significantly increased. Reviewed on: 14th August 2019

Amazing company

5
If it wasn’t for this company I wouldn’t be able to drive or afford insurance so happy that there’s insurance companies like this out there Reviewed on: 13th August 2019

A fairer way paying for insurance

5
Finally after 40 years I have found a policy tailored to my needs. I have not just been placed in a category, I can now pay on mileage & I am still covered when not using my car. Its a no brainer really, saved me hundreds of pounds! Reviewed on: 12th August 2019