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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Highly recommend ! Value for money!

Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

By far the best car insurance providers I have ever used

By Miles has been the best car insurance I have ever used since I have been driving. The customer service department are always pleasant and very helpful at all times. I would happily recommend By Miles to anyone wanting car insurance. Easy to use and cost effective. Reviewed on: 1st August 2019

Best thing I have done for insurance

Since I have got in touch and then with bymiles, it has changed my life. I dont drive much and still used to pay like someone driving 10k miles. Bymiles changed everything and not only saved me money but also kept my piece of mind and NCD protected. Really happy with the customer service and transparency. Reviewed on: 1st August 2019

A*

By miles is the best car insurance company if you do not use your car much. I saved over £600 joining by miles and have encouraged all my friends to join as well!! Best decision ever! Reviewed on: 1st August 2019

Insurance at ease

Easy to set up, great customer service at hand, cheaper than what I would usually pay as I do not use my car as much as I use to. Would highly recommend to anyone. Reviewed on: 1st August 2019

Great system and save money

Excellent communication made it a pleasure to deal with By Miles. I have now used them for six months and saving money on not paying for miles not driven. When my other car is due for renewal it will be put on By Miles insurance as well. Using the tracker is easy and can even get a health check on my car from the plugged in dongle Reviewed on: 1st August 2019

Outstanding is an understatement

I have been with multiple providers before joining bymiles. The strategy behind their insurance is genius. I love that my car insurance is tailored towards me. I believe bymiles provides a fair and honest service. They of the modern era where i need to contact them directly unless entirely necessary thanks to their handy app which shows me exactly what i will be paying for the month and other useful features like the location of my veichle and the distances i have travelled. Bymiles has been significantly cost effective for me and my family especially where we are a lower income family. This company has help restore my faith in insurance companies. They are always on hand to help very quickly and deal with their customers professionally and efficiently at all times on my experiences. I will definitely stick with them going forward and WILL be renewing as i believe there is no better method out there for car insurance especially for young drivers who are usually exploited in my opinion by other insurers. Reviewed on: 1st August 2019

By Miles Insurance is fantastic for me as I do under 4000 miles per year, you are charged by the mileage you do. I think they are unique

I love the fact that I pay only for miles I do. Reviewed on: 1st August 2019

Cheap

Love it cheap and good service hope gonna stay the same for ever Reviewed on: 1st August 2019

Amazing car insurance !

By miles insurance are the cheapest & friendliest I've ever used, great customer services, brilliant app which you can use to plan your journey, check your mileage cost & also the car medic feature is fabulous, I cannot fault them at all & highly recommend to everyone Reviewed on: 1st August 2019

Very good value

Excellent company where you only Pay for the miles you do. Can’t fault it as I only Use my Car the odd evening and weekends Reviewed on: 1st August 2019

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