Write a review

Newsletter

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

View other By Miles products

4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Ideal for the right kind of driver

I now drive fewer miles than I used to, and when I heard about ByMiles, I realised it was by far the most economical solution for me. I can't recommend it too highly for someone in my situation. Reviewed on: 1st August 2019

Low mileage drivers affordable insurance

I recently changed my car and quotes I was getting were too expensive for me. By chance I found By Miles which is an ideal.type of insurance for me as i drive approx 5000 mls per year at most. So far customer service has been good too. Reviewed on: 1st August 2019

Very good insurance provider beautiful customer service!!

When I make contact with them there are always helpful and ready to help !! They are very polite helpful and honest. Reviewed on: 1st August 2019

Very good customer service

The customer service you receive from this insurance provider is unliveable. It’s fantastic Reviewed on: 1st August 2019

Amazing

Come over to bymiles as previous insurance quotes was crazy high so I found bymiles which I been with about 4months now an so much cheaper wish i found this company long time ago there amazing an always there to answer any problems Reviewed on: 1st August 2019

Best yet

Really good value and the Tracker is a bonus too! Reviewed on: 1st August 2019

Fantastic idea

Perfect for me. Excellent customer service. Quick to respond, friendly, professional, polite and most importantly they know what they are doing. Reviewed on: 1st August 2019

Value for money., I wish Bymiles Insurance every success in beating and shaking up the Car Insurance Industry, as it has been a rip off for decades & 10 times better than Smart meters Re electricity & gas.

I like the concept Bymiles have created, value for money & the app is interesting, fun and you pay monthly for the miles you have drive . Reviewed on: 1st August 2019

I'm enjoying knowing how much I'm going to save this year.

Despite my terrible phone line and easily confised nature, By Miles customer service has been the best I've experienced in motor or home insurance so far. The live chat was very useful in helping me fit the tracker too. The only reason I would hesitate to recomend to anyone is that it is a mileage based cost and I know most people underestimate how far they drive in a year. This is no reflection on By Miles themselves. Reviewed on: 1st August 2019

First class product and customer service

Notified after every journey of your start and end times and how much it has cost. On line chat and emails attended to with speed and efficiency ... great product for a low mileage user like me Reviewed on: 1st August 2019

Alternative products

Car insurance
from Hastings Direct 3.15 from 685 reviews
Car Insurance
from Cuvva 3.96 from 4 reviews
Motorbike Insurance
from ASDA Money 4.05 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub