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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Simple yet effective money saving!

5
We only use our car for very short journeys normally, so I am loving By Miles, great incentive to walk and take public transport more and not get penalised for being light car users….Also so handy to clock my work mileage claims! Reviewed on: 18th August 2022

Excellent customer service and great prices

5
Whenever, I have needed to contact the insurance company, it has been verry fast and efficient. I have always had the cheapest quote from them and it is honestly so easy to renew or make changes. NEVER thought I'd say this but I feel happy talking about my car insurance becasue of how much I save. Reviewed on: 18th August 2022

Great idea

5
Easy to use and lets me know how many miles I do each month Reviewed on: 18th August 2022

supper

5
i am hoping it shall beas it has been promissed Reviewed on: 18th August 2022

New novel and fair

5
It seems to be a fair way to pay for the mileage you actually use than trying to estimate what your total miles for a year might be. Reviewed on: 18th August 2022

QUICK IN RESPONSE

5
Always get response to my queries. Also it is affordable. They Only charge the mile you have driven Reviewed on: 18th August 2022

Common sense car insurance.

5
Why has paying for your car insurance in relation to your miles driven not happened before? Such an obviously fair idea! Reviewed on: 18th August 2022

Better alternative to traditional car insurance

5
I like not having to pay the same premium as high-mileage drivers Reviewed on: 18th August 2022

Loyal customer of 3 years so far

5
I'm a repeat customer of 3 years. I've changed cars needed customer assistance and have always been happy with any interaction between the company and myself. I also got my mum to sign up for car insurance with them and have recommended them to many other people. Reviewed on: 18th August 2022

Fantastico

5
Blablablabla ulala bravo hahahaha Reviewed on: 18th August 2022