Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Ideal for weekend shopping

5
The car is used obly forweekend shopping and the occasional family visit Reviewed on: 17th August 2022
mwhite's avatar
mwhite

Fits like a glove

5
Having been with by miles for some years and being retired and not doing high mileage,in the words of David Jason it’s Perfik Reviewed on: 17th August 2022
Michael's avatar
Michael

Helpful UK based Customer Service & Low Cost Insurance

5
Each yr I would trawl comparison websites for competitively priced car insurance. I ignore the ones that don't have a UK based customer service team, and ones I've had bad experiences with (plus their sister companies). I was with AXA for a number of yrs, although I had a great experience with AXA they couldn't reduce down their pricing any further which was still £35 more than By Miles. I do less than 1000 miles and I felt I was paying extra with AXA's lowest option of 4000 miles. The welcome pack with By Miles was clear + concise, and when I asked questions, regarding the Tracker unit, via their Chat they were understood + answered concisely. I have just received my 2nd yr renewal letter + even though the p/mile has gone up, overall it'll be £10 more than last year. I will renew again as I like the concept, especially the daily price cap, + the service received to date. Reviewed on: 17th August 2022
Mrs Sutch's avatar
Mrs Sutch

Customer service is excellent

5
The team is very quick as resolving any issues or questions you may have. Reviewed on: 17th August 2022
Lewis bargh's avatar
Lewis bargh

Perfect insurance for a new normal

5
I am now in my second year with bymiles and they have been fantastic. When I joined after a bad year with my last insurance place and having issues with my no claim Bonus certificate they were very helpful getting the issue sorted and my rate lowered. With me now now doing less miles due to working from home it is great to see the amount of money I am saving and I have recommended them to everyone I know! Look forward to staying with them as long as possible! Reviewed on: 17th August 2022
Anna Vokes's avatar
Anna Vokes

Great value

5
Cheap. Good value. Good for low mileage users Reviewed on: 17th August 2022
Khur's avatar
Khur

Very good.

5
Been very good and helpful. Easy to talk to. Reviewed on: 17th August 2022
Scott Deakin's avatar
Scott Deakin

Great idea. Should be the norm!

5
App works great, prices are great. No issues signing up with them and everything has been super smooth Reviewed on: 17th August 2022
James Imrie's avatar
James Imrie

Best insurance for my car

4
Suits my purpose and my needs for my car .great insurance Reviewed on: 17th August 2022
Eileen Baines's avatar
Eileen Baines

very good

5
It's good for drivers like us who don't drive a lot Reviewed on: 17th August 2022
P Rose-Bartholomew's avatar
P Rose-Bartholomew

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill