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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very good insurance company

5
As I don't use my car too often, this is a perfect policy for me. Highly recommend it. Reviewed on: 16th August 2022

Easy car insurance at a great price!

5
I’d definitely recommend by miles car insurance. Easy to set up and then after an initial payment, the amount you pay each month is literally in your hands depending on the miles you drive. The app is easy to use and shows all of the miles you’ve done each month. It’s great! Reviewed on: 16th August 2022

Love the experience

5
It’s easy to use and the app shows the mileage you’ve used for each trip which is useful to keep track of travels. Reviewed on: 16th August 2022

Consistent

5
I've been with By Miles insurance company for years and have found them consistent, informative and the app easy to monitor my journeys. I would highly recommend them as have found them affordable too. Reviewed on: 16th August 2022

For a household that uses their car occasionally

5
Best service/price compromise if you work from home and use your car occasionally. App works great. I can see how many miles Ive driven. Hopefully the price will remain competitive. Reviewed on: 16th August 2022

Always wished for a service like this

5
I have always disliked the way insurance companies collect for the year ahead with zero consideration for the things that count, like how much one actually drives the car. I have always dreamed about a pay as you go service and finally I have found it. By miles is a fair and considerate company that is very user friendly and hassle free. Finally. Other car insurers are very late to the table. Reviewed on: 16th August 2022

ByMiles

5
Excellent value and excellent customer service at all times. Reviewed on: 16th August 2022

Great Insurance

5
Fair on price , was easy to set up tracker in car , app also easy to use and great help with tracking mileage and what I’m using Reviewed on: 16th August 2022

FANTASTIC!!

5
What a great idea, and a great way to save money. Wish I had known about My Miles sooner. Saved me £300 this year, can wait to see what next year's savings are. Keep up the good work. Thanks Tricia Reviewed on: 16th August 2022

Good value and use freindly

5
Good value for money car insurance for drivers who do less than average yearly mileage Reviewed on: 16th August 2022

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