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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Does what it says on the tin!

5
Easy to contact and straightforward in their invoicing policy! Reviewed on: 16th August 2022

Brilliant

5
I think this insurance is brilliant Reviewed on: 16th August 2022

Brilliant company money wise.

5
Brilliant company money wise if you travel less miles then the average driver Reviewed on: 16th August 2022

Next level insurance

5
No more estimates based on arbitrary assumptions. You pay for what you use and at a decent rate. The whole experience I’ve had so far is amazing and I doubt I’ll ever go back to the old way of paying for car insurance. Reviewed on: 16th August 2022

Efficient simple car insurance

5
By Miles car insurance enables me to manage my money and keep track of my mileage in a simple and efficient way. It gives me control and peace of mind. Reviewed on: 16th August 2022

Customer service

5
It very easy to sign up with bymiles and the customer service was great and helpful Reviewed on: 16th August 2022

Easy to use service

5
Always easy to contact clear format no issues with tracking like previous apps Reviewed on: 16th August 2022

The most simple and effective way of looking at car insurance!

5
Very impressed with how simple and easy ByMiles made the whole process. From set up to tracking how much I’m driving it’s been zero stress. For someone that doesn’t use their car a whole lot it’s been ideal! Reviewed on: 16th August 2022

Great experience

5
Really pleased with By Miles. Really good customer experience, monthly cost summaries sent and sufficient notice before money taken from my account. Competitive prices and it’s made me really consider whether I need to use my car for a journey which is obviously much better for the environment as well as my pocket! Reviewed on: 16th August 2022

Best car insurance provider to date

5
I've had many a car insurance provider and was skeptical about having a tracker for any insurance. Tell you what, best choice I've ever made. I don't feel overcharged and I am happy to be charged only for when I drive. Thx ByMiles! Reviewed on: 16th August 2022

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