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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Game Changer!!!!

5
By Miles is absolutely amazing! It’s simple, if you don’t want to pay hundreds of pounds in car insurance and only want to pay for the miles you drive, then choose this company. I did and I’m never going back to another company!!! I saved so much money and I’m so glad I chose By Miles. This is the way insurance is suppose to be, I’m not paying hundreds of pounds for no bloody reason again and those companies are not fair. By Miles is. Thank you. Reviewed on: 16th August 2022
asmarashid7@aol.com's avatar
[email protected]

Easy to set up and use. Low mileage, low bills.

4
Not had to make a claim. Setting up policy was easy and based on mileage I saved over 20% on previous insurance premium. i don't mind a tracker. Reviewed on: 16th August 2022
jonathan brown's avatar
jonathan brown

Affordable

5
RELIABLE. EASY TO CONTACT THE CUSTOMER SERVICE. I AM HAPPY WITH SERVICE. Reviewed on: 16th August 2022
Soner Soytekin 's avatar
Soner Soytekin

Flexible

5
Nice app, updated info, meets my needs Reviewed on: 16th August 2022
Stephen's avatar
Stephen

The best insurance

5
It’s well worth it if you don’t drive all day And long journeys plus great customer service is at hand Reviewed on: 16th August 2022
Empress Daley's avatar
Empress Daley

Great concept, be aware it doesn't come unplugged

4
Great concept, I like that I can pay a one off fee to have the car at my home address and then just pay for each journey as I go. However I did accidentally knock the tracker while cleaning the inside of the car which caused it not to track and I didn't realise so be aware of that. Otherwise it's great Reviewed on: 16th August 2022
Wsthompson's avatar
Wsthompson

They are the best

5
I find them very courteous and helpful and affordable Reviewed on: 16th August 2022
Keith Rogers's avatar
Keith Rogers

Great concept

5
Pay for what u use , great if you don’t drive Reviewed on: 16th August 2022
abdulbarik@hotmail.co.uk's avatar
[email protected]

Simple and cost effective

5
Perfect for when you need to monitor or control costs. Or when you just don’t do that many miles so prices too be so cost effective. Reviewed on: 16th August 2022
Carolyn's avatar
Carolyn

A great insurance company

5
Great service a fair price and easy to use Reviewed on: 16th August 2022
Paul's avatar
Paul

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