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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Top choice

5
Inexpensive price for car insurance. And milage costs plus car can be traced if stolen through milage tracker Reviewed on: 16th August 2022

Easy and Cheap

4
Easy to use app with extra features to monitor different aspects of your driving and maintenance. Not forgetting how cheap they are compared to other extortionate insurers. Reviewed on: 16th August 2022

They are what it says on the tin

5
So simple to enroll. Every question I had was explained very well. I could either pay up front or monthly. I have every expectation that I will renew next year. Reviewed on: 16th August 2022

the best and the cheapest car insurance ever!!!

5
my experience with Miles car insurance has been a dream, i am notified everytime i make a joirney and how much this costs everytime, I was originally provided with a little device to add to the car to show me this but to show if theres any issues with the car also! I have the ‘miles’ app on my phone and that provides all the information about my car insurance and policies but also the journeys i take in a day and the cost of this. I do not pay more than £30 a month for my car insurance, it is ridiculously amazing and i RECOMMEND EVERYONE to move over as soon as possible! start saving your money with the most reliable car insurance and the cheapest now! Reviewed on: 16th August 2022

Great company, hassle free

5
Excellent service from the start. Low prices, excellent for low mileage drivers. Highly recommended. Reviewed on: 16th August 2022

Great value and so easy to set up

5
I rarely use my car, so I was able to save a huge amount by moving to ByMiles. Getting started was very easy, and the app is very user friendly Reviewed on: 16th August 2022

Retired lady driver

5
I drive very few miles now that I am 80 and find My miles ideal for me . It's much cheaper and gives the same excellent cover as many of the other well known companies. Well done Mymiles I will continue to use you and recommend you to my friends. Reviewed on: 16th August 2022

Great for short distances commuters

5
they are helpful and easy to contact on there app Reviewed on: 16th August 2022

Great First Insurance

5
Excellent insurance for the first car, had 0 issues with customer service and they lead me through the whole process. Greay exerience! Reviewed on: 16th August 2022

Brilliant for low mileage users

5
Would highly recommend if you have fairly low mileage. Upfront payment then pay per mile. Has worked out much cheaper for me. Tracker easy to fit up and running straight away. Itemised journeys with maps. Shows location of car when parked. Shows ongoing cost during the month then a statement at end showing how much will be taken. First year with them but very satisfied so far. Reviewed on: 16th August 2022

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