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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Game changer

Brilliant idea works amazingly well instead of paying overpriced policy’s Reviewed on: 11th August 2022

Great price, and even better customer service

I don't drive my car much, so By Miles' pay per mile tarrif was perfect for me. It has been cheaper than any other quote three years running now. The customer service is excellent and they respond quickly via email/web chat and on the phone too. Reviewed on: 11th August 2022

Very Happy

Very happy with the service, and happy with the price. Especially as I don't drive much and the car stays at home most of the time, I'm very happy to pay a small lump sum each year, and several pound each month, as said very happy. Reviewed on: 11th August 2022

Better By Miles

Ok, so there’s a bigger up front charge, but with monthly costs based on milage (for me relatively small) overall it’s been much better value than traditional car insurance.. a fresh approach to a very dull and tiresome annual decision Reviewed on: 11th August 2022

Great savings

Great value for money and understanding customer experience when any issues arise. Perfect! Reviewed on: 11th August 2022

Best car insurers for price

My quote was the best compared to other companies and paying by miles makes complete sense I would reccomend By Miles to anybody for price and service Reviewed on: 11th August 2022

Different

Different way of paying car insurance Reviewed on: 11th August 2022

Great

App is good, shows all the info you need and costs are low Reviewed on: 11th August 2022

Easy to use Car Insurance

Easy to use via app, no hassle at all. Customer service line helpful! Reviewed on: 11th August 2022

Brilliant!

By miles provides such an amazing service for someone like me who works from home. In the current climate, only paying for the miles you drive has been a life saver! Reviewed on: 11th August 2022

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