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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Pay as you drive.

5
Best insurance deal I found after checking out all other deals. THE WAY ALL CAR INSURANCE COMPANIES SHOULD CONDUCT THERE BUSINESS. Reviewed on: 11th August 2022

Consistent and affordable

5
Best way to pay for car insurance really affordable :) Reviewed on: 11th August 2022

Easy, simple and well run

5
Easy to set up, simple to use, and makes it easy to have a good app to check up on usage and add extra drivers Reviewed on: 11th August 2022

Easy and great value for money

5
Great experience and I’ve told friends to join up on there renewals! Very good value for money in expensive times Reviewed on: 11th August 2022

The modish insurance company that beats conventional insurance 'By Miles'

4
A contemporary insurance company that is Bold with their product Young in business Mondo with their chat, Inexpensive when it comes to miles, Literal in the aspect of tracking Effortless to set up and Simple to understand. Reviewed on: 11th August 2022

Simple and transparent pricing with good UI

5
A modern insurer with pricing that feels fair and transparent. Great under interface, I appreciate little details like policy "numbers" being made up of words. I have had good experiences with customer service as well and appreciate being able to chat in the app. Reviewed on: 11th August 2022

Only pay when your car is moving

5
Suits me me as I don’t travel many miles so I only pay when I drive anywhere Reviewed on: 11th August 2022

The Real Money Saving Experts

5
Due to only paying for the miles you drive this car insurance company gave saved me an absolute fortune especially with the high increase in fuel prices. Reviewed on: 11th August 2022

Fantastic Insurance Company with a Unique and Fair Pricing Model

5
Considerably cheaper for me than any other company with their miles-based monthly payment model. Sent the tracker out to me promptly upon joining. Very friendly and helpful, letting me know my tracker had issues, and sent me out a replacement. Reviewed on: 11th August 2022

Honking my Horn

5
Been great to me the last few years.like the idea of only paying for the miles l use.Very friendly office staff.1 small honk,you need to be able to take my payment over the phone.Other than that,A big Thankyou for being there for me. Reviewed on: 11th August 2022