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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great for short distance drivers!

I used by miles for the first time as I knew I wouldn't be driving that much as I live in a city - it's perfect for me and is really easy to set up. I like being able to see my journeys and it's useful for working out fuel costs when I do longer road trips with friends. Reviewed on: 11th August 2022

Fantastic modern service

As a low mileage driver paying or insurances by miles driven makes perfect financial sense Reviewed on: 11th August 2022

By Miles is the best insurance ever.

This insurance is fantastic. It even tells you if your battery is running low so you know you must check it. Great insurance in every way. Reviewed on: 11th August 2022

Best Insurance Ever

Especially with the pandemic, this company has saved me a lot of money. Also I had a serious fall and was not able to drive for three months. Again I have saved a lot of money here as well. Best insurance company to exist Reviewed on: 11th August 2022

Great value for someone like me

I'm someone who only uses the car for long trips. I was fed up of payo g over £300 a year for using my car a handful of times a year. By miles is a friendly company that suits my lifestyle. Reviewed on: 11th August 2022

Good insurance company

Since being with by Miles they helped me through whatever questions I had asked from changing address to payments I will definitely stay with them Reviewed on: 11th August 2022

Easy and good value for money

Cheapest by far, really simple to set up Reviewed on: 11th August 2022

Hassle free and user friendly insurance. Pay for what you use!

I’m very likely to renew my insurance with By Miles. As someone who doesn’t drive much, it’s so much more convenient for me. Reviewed on: 11th August 2022

Excellent helpful service, good value for money

All excellent service plus my premium was reduced after the first year. Reviewed on: 11th August 2022

Best car insurance ever!

By far the best insurers I've been with. The portal is so easy to use, the customer service is spot on, you can chat with a real agent in the portal in a matter of minutes instead of being stuck in a phone que. And lastly....they beat all other insurers on quotes for myself. Reviewed on: 11th August 2022

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