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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Amazing

5
I just love how supportive the company is as-well as how professional.The app is also amazing and i love how we get updates on what mileage we do and spend Reviewed on: 11th August 2022

A Win Win choice

4
Encourages me not to use car unnecessarily - benefit to climate; to my purse; certainly to health by walking and to constantly saving money on insurance - a Win Win situation, and welcomed by others I've recommended By Miles to, especially with knowledge when need car then it's waiting ready and fully insured. Reviewed on: 11th August 2022

Excellent value

5
The app is amazingreally lets you know where you stand and what your paying Reviewed on: 11th August 2022

Ist year. 4 months to go to renewal.

4
Logical, low milage, low cost insurance, that's great! Reviewed on: 11th August 2022

Outstanding!!

4
I am very happy with miles. I pay less than half of what i would normally pay with other insurers Reviewed on: 11th August 2022

BEST CAR INSURANCE

5
I HAVE REALLY ENJOY BEING WITH BY MILES THEY ARE THE BEST INSURANCE GOING GOING AND THEY LET YOU KNOW IN ADVANCE WHEN YOUR PAYMENT IS DUE GREAT TEAM OF WORKERS HIGHLY RECOMMENDED THANK YOU Reviewed on: 11th August 2022

Great flexible insurance plan

5
I don't drive as much as I used to so having a pay as you go insurance plan has really worked well for me. I haven't had to speak with the customer service much, but when I have they have been great and quick to respond. Reviewed on: 11th August 2022

Excellent

5
By miles is the best insurance company I’ve ever used . Been driving since 17 now 52 x I would never look back x highly recommend 5 plus stars xx told family and friends x they are using by miles now xx Reviewed on: 11th August 2022

Affordable Insurance

5
Instead of paying 100s of pounds per month while my car sits front of the door. I only pay for what I use. Brilliant Pay as you Go mode. Reviewed on: 11th August 2022

Amazing and convinient

5
The best insurance company I have used Reviewed on: 11th August 2022