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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Miles a head

5
I’ve been with miles now for over 15 months and it brilliant, a cut above the rest and so cheap Reviewed on: 9th August 2022

Go for it, saves a fortune!

5
This is my second year of being a customer of By Miles and I’m really happy with the service they’ve provided. I know exactly how much I’m paying each month and it’s far less than other insurance providers. I was really pleased the last couple of months of my previous year with them when I wasn’t charged at al!! Defo recommend, well worth a look if your priority is saving money :-). Reviewed on: 9th August 2022

Amazing car insurance company

5
Extremely helpful especially on live chat whenever I have an enquiry, extremely affordable Reviewed on: 9th August 2022

Cheap!

5
Really cost effective for low mileage drivers, by far the cheapest option from any provider offered for me. Reviewed on: 9th August 2022

Car insurance that makes sense

5
An incredible service. Pay for car insurance by the miles you drive. Brilliant and for me so cost effective. I would recommend By mikes and have so over the two years I’ve been with them! Reviewed on: 9th August 2022

This is my 2nd year with By Miles

5
I haven’t renewed a car insurance policy for probably 15 years. I always shop around and find something better. Not this time, By Miles we’re the best price and the service has been fantastic. I have recommended to anyone that will listen. Reviewed on: 9th August 2022

By miles

5
Really helpful when needed no fuss just sorted straight away excellent Reviewed on: 9th August 2022

Excellent Service

5
Best insurance company I have ever been with, easy to contact if any concerns or queries. T Reviewed on: 9th August 2022

Amazing

5
Had great service and already recommended to all my family and friends Reviewed on: 9th August 2022

Definitely recommend them

5
Attentive and reasonable! I’ve been with them for 3 years now Reviewed on: 9th August 2022