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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very smart policy

5
I would definitely recommend to my friends already I’ve approached my friend & he started using this insurance. Very reasonable fares & best insurance for people who drive less. I am on my 2nd year very satisfied & happy thanks Reviewed on: 9th August 2022

Excellent Customer Service

5
Friendly,helpful and well run Company Reviewed on: 9th August 2022

Best insurance going

5
It’s so cheap compared to any other insurance I barely even notice the direct debits, it’s reliable and suits my lifestyle perfectly ! Reviewed on: 9th August 2022

Good value affordable

5
A small upfront payment and then paying as you drive. Ideal for people who drive low mileage Reviewed on: 9th August 2022

Have recommended this insurance to everyone.

5
If you don't want an expensive insurance and only drive local this 8nsurance is the best one to go with. I've recommended miles to friends and family. Just wished you did motorbike insurance too. Been with you for third year now. Not looking to change anytime soon. Reviewed on: 9th August 2022

Been with bymiles the past 3 or 4 years.

5
I like the way you pay some upfront then just for the miles you use each month Reviewed on: 9th August 2022

Fantastic

5
Revolutionary way of insuring.... Reviewed on: 9th August 2022

Best value by far

5
Did several quotes on comparison sites, By Miles came out cheapest by miles. Even when I put it an extra 6,000 miles above what I estimated I would do, it was still the cheapest. Reviewed on: 9th August 2022

Drive as you Go

5
You have all heard of PAYG, this is the driving equivalent (DAYG), only pay for the miles that you drive. Furthermore, the 150 miles capped discount is also a welcomed. Well done By Miles for coming up with this innovative idea for lower mileage drivers. 5* all the way from me. Reviewed on: 9th August 2022

By miles going the extra Miles!

5
I've been with Miles for over a year now and wouldn't change from them! Nothing is a bother when you need to get in touch, always so helpful! Reviewed on: 9th August 2022