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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best car insurance I've ever had!

5
By miles is a great insurance for drivers who don't do a lot of miles. I usually renew with a new provider every year so I can get the cheapest quote, but I decided to stick with by miles as it was even cheaper than the year before. The app is fab you can add on named drivers really easily. Ive never had a problem with this company. Would 100% recommend. Reviewed on: 9th August 2022

Amazing service at a fantastic price.

5
I just got in my first car and I was so excited to start driving being more independent but everywhere I looked insurance was a skyhigh for me as a first time driver. By Miles gave me a chance and made it really affordable for me. When I got into my first accident (not my fault) and I was panicking, they were a helpful and calming voice in the midst of it. I tell everyone I can about by miles because when I look at my monthly bill I just can’t believe my eyes. Soo good! With the rising cost of living I just could not afford regular insurance. Thank you ByMiles!! Reviewed on: 9th August 2022

A fair way to insure.

5
Paying by mile and by incident is a fairer way to insure. Reviewed on: 9th August 2022

Car insurance made easy.

5
Everything you need from a Insurance company at the tip of your fingers , easy cheap trustworthy. Reviewed on: 9th August 2022

Easy and good value

5
Have been with By Miles for 3 years now, and I really like the product and pricing structure. Also the app is good for tracking driving distances travelled in one place. Reviewed on: 9th August 2022

By Miles suits me !!!

5
By Miles suits us. For the miles we drive in our current car, By Miles provide the cover we need and were cheaper than other insurers out there.... well done !!!! Reviewed on: 9th August 2022

Great new way for car insurance

5
A great and easy to deal with insurance company Reviewed on: 9th August 2022

It's easy to set up it's cheap and it suits my type off driving

5
I find the insurance is good value and easy to follow my car trips on the app so I can see my milage and the app knows where my car is parked at all times Reviewed on: 9th August 2022

Only pay for what you use

5
I only pay for what I use. Service is excellent and claims procedure well managed Reviewed on: 9th August 2022

Great

5
Great car insurance would definitely recommend to family members Reviewed on: 9th August 2022