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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

By Miles review

5
Being charged only for the mileage I do is great for work & the app is simple to use for keeping tabs on how far I've driven. Reviewed on: 9th August 2022

Amazing prices

5
My car insurance has never cost as little as it does with by miles. Saves me loads of money as I don’t drive very far. Reviewed on: 9th August 2022

Reliable and fair

5
Excellent choice for car insurance for low mileage drivers. Excellent customer service also. Reviewed on: 9th August 2022

The best car insurance

5
Everything about this company is great. Reviewed on: 9th August 2022

Good insurance

5
Since I joined up to bymiles insurance its the best thing I have ever done,I save so much on insurance over a yearly basis now,it is so simple to use,just down load the app and of you go Reviewed on: 9th August 2022

Excellent!

5
Easiest customer service I’ve ever used, took all of 30 seconds to phone up and get my address changed when I moved. App is super easy to use and track your driving and the prices are very fair! Reviewed on: 9th August 2022

Simply Brilliant

5
By Miles are simply brilliant. In a world where the cost of everything is always on the increase, especially with insurance providers, By Miles stand out as the fairest method of calculating insurance premiums. When I made the switch from a traditional insurance broker over to By Miles, the annual cost of my car insurance was approximately 65% cheaper. I'm a low mileage driver, so for me it makes perfect sense to pay per mile of driving rather than paying high premiums due to estimates made by insurance companies. I've recommended By Miles to many people, as I cannot rate them highly enough. Reviewed on: 9th August 2022

Uncomplicated

5
Easy to set up helpful staff. Best insurance company by miles Reviewed on: 9th August 2022

Amazing value for what you get

5
Customer service is excellent they explain it in ways makes it easy to understand.And with paying monthly an by the mile it really helps with spreading the cost and managing ur your money I my self think it is the best move I av made with car insurance Reviewed on: 9th August 2022

Excellent choice for low use drivers

5
When I found this company it sounded too good to be true as my previous insurance had been £800+ With this company I pay less than £300 a year, what’s not to like so it’s a thumbs up from me. Reviewed on: 9th August 2022