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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Saves me loads of money

Easy to set up; the app is easy to use and gives me helpful information about my driving; above all it saves me a lot of cash! Reviewed on: 9th August 2022

Easy to use and great for low mileage drivers

Found it easy to install. And great communication with customer services. Very helpful. Competitive price. Reviewed on: 9th August 2022

Trustworthy, cost efficient and fair

I am a low user and rarely drive, miles are the only insurer's I found who only charge for usage. I get refunded for driving less than we predict at the start of the policy, and there app is easy to use. I would always shop around at renewal time but would happily pay a bit more for miles than their competitors due to their service and overall experience. Reviewed on: 9th August 2022

Saved money via their referel scheme

By Miles have saved me over £200 via their referel scheme as well as paying by the mile. Customer service has been excellent so far as well. Reviewed on: 9th August 2022

Great company

Good insurance company as I drive low mileage therefore spend less on my insurance.Highly recommended. Reviewed on: 9th August 2022

Quality insurance company

By miles is way cheaper than any other car insurance i tried especially if you are a low mileage driver Reviewed on: 9th August 2022

Very good insurance

I am extremely happy with my miles car insurance absolutely no problems Reviewed on: 9th August 2022

Highly recommended

Excellent value, had to make a claim for a cracked windscreen (not my fault), couldn't have been easier. Good informative website, highly recommended for low mileage drivers in particular. Reviewed on: 9th August 2022

Value for money

This company is perfect for my dad that doesn't do a lot of annual miles but would be lost with his car. We've slashed the insurance price by half over the last 3 years (before pandemic too). I can track the car so if any problems I know where he is or if stolen. When I have needed to call, its been quick and uk based. Reply to emails within the hr. Reviewed on: 9th August 2022

Best insurer "by miles"

Straight forward to use easy to contact and very helpful staff should you need to contact them Reviewed on: 9th August 2022

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