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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best insurance ever

5
If you only use your car for short journeys then I couldn’t recommend this company any higher Reviewed on: 9th August 2022

Flexible and convenient

5
ByMiles is accommodating to changing situations, and responsive to contact by email and phone, as well as being very economical for low mileage users Reviewed on: 9th August 2022

Great experience

5
Over the last few years, I drive far fewer miles than I used to. Using ByMiles Pay By Mile platform has worked out really well for me. It has reduced my typical Insurance cost over traditional Insurers. The device is really easy to install and the App is great at keeping track of mileage and spend. I would highly recommend those who drive below average mileage checkout By Miles. Reviewed on: 9th August 2022

Great company

5
already referred a few family and friends. Great of your always doing lil distances here and there! Reviewed on: 9th August 2022

Brilliant car insurance concept and great service

5
This car insurance model saves me so much money since I don’t drive as much as I did before the pandemic. The app is easy to use, communication feels smooth and you can’t beat the price. Reviewed on: 9th August 2022

Pleasure to be insured by by-miles

5
Ive been with by-miles for 12 months and im really happy with the choice i made. I feel safe knowing i can find my cars location on the easy to use app also i can check if theres any faults in the app aswell. Reviewed on: 9th August 2022

Fab service

5
Great company ! Prices are tailored to my needs Reviewed on: 9th August 2022

Most reliant car insurance company of been with

4
So far my journey with ByMiles has been great that Customer Service has been excellent and so is that the price range whatever miles you use you pay for. Reviewed on: 9th August 2022

The most money I have ever saved

5
I can’t believe I only stated using this a couple of years ago, I only use my car adhoc and therefore ended up paying so much for insurance now I feel it’s worth holding on to it. Thank you By Miles! Reviewed on: 9th August 2022

By miles

5
User friendly website. Great service. Value for money. Excellent for drivers like me, only charged per mile driven. Reviewed on: 9th August 2022