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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Superb Concept

4
For low mileage drivers like myself it’s excellent. It has removed the need to pay lot of money upfront and I only pay for what I drive. Reviewed on: 9th August 2022
Ishaq's avatar
Ishaq

Savings

5
Saved so much money just because of the less miles been doing since covid and even if i did the same amount if miles as before it woukd still have saved me money Reviewed on: 9th August 2022
David Parry's avatar
David Parry

Great choice for infrequent drivers

5
By miles is the stand out choice of insurance provider for people who work at home and aren't using their car as often as they maybe used to. Reviewed on: 9th August 2022
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Fraser Doig

Fab company

5
Easy to set up and keep a track of, I have notifications set up which tells me the cost of my journeys! Love it and I’m definitely saving money. Totally recommend Reviewed on: 9th August 2022
Lucy's avatar
Lucy

Great car insurance co

5
By miles has saved me several hundred pounds a year and have always been easy to navigate Reviewed on: 9th August 2022
Emma Wooderson's avatar
Emma Wooderson

Brilliant Dashboard

5
The online dashboard is very user-friendly and the customer service is very friendly. Reviewed on: 9th August 2022
Liam Holmes's avatar
Liam Holmes

They breathe excellence

4
Exceptional service and support throughout my time with them. Communication second to none and response times for queries has been brilliant. Fair on price and commitment to the customer. Excellent app developed. Reviewed on: 9th August 2022
Chris's avatar
Chris

Absolutely brilliant!

5
My second year running with ByMiles - will definitely be renewing at my next renewal. Cheapest insurance provider by far, with excellent customer service whenever contacted. Would (and often do!) recommend to my family and friends. Reviewed on: 9th August 2022
MAdams's avatar
MAdams

Great customer support and cheap

5
I've had no problems with by miles and they are by far the cheapest and best car insurance I have had. Reviewed on: 9th August 2022
Stephen Quicke's avatar
Stephen Quicke

Truly a great insurance with peace of mind.

5
Once you are with By Miles, there is no need for annual shop around. You can track all your users journey with parking location and time. I have recommended to my friends and they are very thankful. Reviewed on: 9th August 2022
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Nimal

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