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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Insurance, done smart.

4
It is infinitely better having insurance by the mile and with a brilliant app to boot. Completely eclipses the service provided by your standard company. Reviewed on: 9th August 2022

Best insurer amazing

5
My previous insurers had told me my renewal would cost £1700 for the year. Saying they are the cheapest in the country. I found by miles on social media and they offered me insurance for OVER half the price! Would highly recommend to anyone with a car! New drivers and existing drivers! Reviewed on: 9th August 2022

Easy and straightforward company

5
Bymiles are an easy, no- fuss company, and suit me very well as I don't drive a huge amount of miles every year. Whenever I have needed to talk to someone, I've been able to get through easily or been able tp use Livechat effectively. I would recommend them to anyone! Reviewed on: 9th August 2022

very easy to install & use

5
Very simple to set up and after that it runs by itself. Perfect for retired people such as myself who do not drive many miles Reviewed on: 9th August 2022

Easy and convenient

5
It’s by far the easiest car insurance company I’ve used. I’ve never had to speak with somebody to barter on price, or look at comparisons because it always comes out the cheapest option for me. I only get charged for what I use which just makes complete sense. Reviewed on: 9th August 2022

Excellent price and service

5
Can’t fault them at all. Always had excellent service and pricing Reviewed on: 9th August 2022

Love it!

5
Does what it says on the box! Some months I only pay £5-6 for car insurance. What more could you want :) Reviewed on: 9th August 2022

A great affordable insurance company

5
By miles has been the best car insurance company I’ve experienced and I’ve been driving for 5 years so far. I appreciate that if you drive less miles for a particular month your insurance will be cheaper. It completely made sense during the pandemic and is great for the person who’s circumstances change on a monthly basis Reviewed on: 9th August 2022

First class

5
First class service, easy to amend policy if needed Reviewed on: 9th August 2022

Brilliant

5
Every other insurer were offering premiums in the region of £400-500. ByMiles works out at ~£220 per year. Whats not to like? Reviewed on: 9th August 2022