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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy online experience for an grippy old man

5
My use of the internet is limited, but found my experience whilst using "By Miles' easy and great value as my driving miles are low, a very fair way of insurance coverage, lower the miles, lower the cost, which has to good for my carbon blueprint, as I think about taking the car for a short journey, the added benefit is my health, as I am now taking the short walks. Reviewed on: 11th August 2021

Excellent customer service and easy accessible

5
My last months bill was £3.69, need I say more ;) Reviewed on: 11th August 2021

Amazing

5
I have just switched to Bymiles and I love the fact that I can pay for the miles i drive only. Already recommending it to family Reviewed on: 11th August 2021

Best Value Car Insurance!

5
I've saved £300 on my car insurance costs with By Miles, staff are very helpful and friendly with great service! Reviewed on: 10th August 2021

Great insurance fair pricing and makes sense

5
It's like pay as you go insurance. So you only pay for what you're using. Reviewed on: 10th August 2021

Good customer service

5
Very helpful and friendly, monthly payment as u drive , its full comprehensive Reviewed on: 10th August 2021

The BEST Insurance for low mileage drivers.

5
As a driver who only does 1000 miles pa By Miles is proofed to be a real game changer and has saved me 1000’s of pounds since I started to insure with them. Reviewed on: 10th August 2021

Pay by Mile

5
Wonderfull!!! If you don't drive you don't pay as simple as that. There is an annual for for the car parked, but overall is great. Reviewed on: 10th August 2021

Good price and competitive

5
My experience at this time with By Miles has been very good. I know how much I have to pay in advanceand I could keep track of how many miles and speed limit I am running. I could keep control in everything and this is great. Reviewed on: 10th August 2021

Money Saver excellent alround service from first contact to finalising fully comprehensive insurance. nsive

5
I had been insured by a mobility insurance consequently when my wife lost her mobility allowance I was forced to seek insurance, this became a financial nightmare due to rising costs when almost ten years of driving mobility cars counted for nothing in the no claims stakes and I was forced to start from scratch as it were. However By Miles fit the bill handsomely when I enquired about their services and subsequently provided me with fully comprehensive insurance for less than half the nearest quote. So am I happy with By Miles? You bet your life I am! Reviewed on: 10th August 2021