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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Have cake and eat it!

I love the fact that if I am skint I can just not drive as much and it will pay off. I love the fact that I only pay for when for what I use. It's fair , flexable and how it should be done. Instead of bleeding customers dry so they can't afford the petrol to actually drive bymiles makes it possible to have the car and the freedom to use it. I can't fault this insurance company it is the best insurance company by miles! Reviewed on: 9th August 2021

Excellent Service, You Pay For What You Use

By Miles particularly suits me as I do not drive much. I really like the idea of only paying for what you use. The app is great, you can use the journey planner function to work out how much a journey might cost. The customer service I have received has also been outstanding. The team are always so happy to help, and will endeavour to resolve any issues. I also like the fact the app records all journeys and you can see the exact route you have driven. Reviewed on: 9th August 2021

Buy the best choice!

This company is straightforward, easy to access, easy to understand, supportive and friendly. It has helped me to be consciously aware of my car usage and environmental impact. Thank you. Reviewed on: 9th August 2021

Cheap and Convenient

My work hours can be quite ad/hoc and so the ability to pay for insurance only as and when I need it is a gamechanger. Other insurnce companies with a tracker can be quite fiddly with apps but ByMiles is no fuss and hardly noticeable. Reviewed on: 9th August 2021

Excellent service

Excellent customer service always available so easy to use and only pay for what you use and know your car is tracked wherever you are giving you great peace of mind .Best I've used wish I'd find them earlier. Reviewed on: 9th August 2021

Lovely customer service. Lovely low initial cost.

I really like only paying for what I use. It encourages use of public transport which is kinder to the environment while still making it affordable for those journeys where driving really is the only option. Reviewed on: 9th August 2021

The best car insurance company I have got

I have nothing to complain about Reviewed on: 9th August 2021

Fantastic

The staff are polite and very helpful with any enquiries you may have. There insurance is one of a kind and it has helped me save massively by using them Reviewed on: 8th August 2021

Contemporary, modern, flexible and realistic insurance.

ByMiles is by far the best insurance company I've had. The customers are extremely helpful and everything is never too much hassle. I would highly recommend this company to anyone. Great value for money. Reviewed on: 8th August 2021

Highly recommended

Easy to understand pricing and has worked out far cheaper than alternatives. Reviewed on: 8th August 2021

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