Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Too easy to save money

5
Having only joined 3 months ago, I am looking to save nearly 50% of my previous premium. Perfect for a low milage user. Reviewed on: 7th August 2021

Ideal for someone like me

5
By Miles really is my type of car insurance. As someone who mostly drives locally, to and from work and to the shops every now and then, it works out much better value than 'traditional' car insurance. Reviewed on: 7th August 2021

Amazing value

5
In the short time I have been with you I have nothing but praise your attention to detail is second to none Reviewed on: 7th August 2021

Clear, easy and responsive insurance

4
I took a punt on Bymiles as I hadn't heard of them but they have been great! Pretty cheap, easy to keep track of and to plan costs with their website/app and have been very responsive when I've needed them. Definitely recommend if you don't do many miles. I've done around 8000 miles this year and it's still way cheaper than other quotes I got Reviewed on: 7th August 2021

Have hated all car insurers but now I love by miles

5
The usually stressful process of buying car insurance was so quick and easy with their easy to use site. They have the most sensible and logical approach to insurance that this is the best policy I’ve ever had - value to money and fits my life perfectly. Every communication with them is so easy Reviewed on: 7th August 2021

Pay as you use car insurance

5
Great service, providing very cheap insurance, a fairer system where you pay for the miles you use. You pay for monthly mileage used, what a great system. Reviewed on: 7th August 2021

Best way to save money

5
Exactly what it say pay by mile cheap efficient insurance Reviewed on: 7th August 2021

Good experience

5
Very polite and sufficient and helpful Reviewed on: 7th August 2021

A simple but innovative life saver!

5
In terms of pricing strategy, ByMiles is amazing. Their app is easy to use and has a range of features such as tracking how many miles you have done and how much you owe etc. In terms of how they are when making a claim, I don't know as I haven't had to do that (touch wood) Reviewed on: 7th August 2021

No-Brainer Insurance

5
Ideal for people who drive less miles. I mean, why should somebody covering 7000 miles per year, pay the same premium as a sales-rep driving 90,000 miles per year? Reviewed on: 6th August 2021