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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great service

5
All communication is so straightforward and easy. I have been recommending to everyone! Reviewed on: 6th August 2021

Cheapest available, requires tracker, pretty painless.

3
I've only been a customer for a short while. I've had no problems so far. They were the cheapest by a long way on the comparison sites, but as I'm able to control the cost somewhat by driving less that's good for me. It also prompts me to be greener by driving less as it directly impacts my insurance cost. Reviewed on: 6th August 2021

Competitive and transparent

5
Very competitively priced and the pricing per mile is very transparent so you feel in control of your car insurance! Reviewed on: 6th August 2021

Saving

5
Very good insurance company , save my alot money , I liked pay as go miles, thanks Reviewed on: 6th August 2021

seem very easy useful

4
Good price and the help me try less travel seem support climate changed Co2 reduced and how much did I spend money that show me how many mile it very interesting Reviewed on: 6th August 2021

Super low prices, amazing app!

5
The price is so low and fair, the fact that you pay per mile makes you feel like you're not wasting your money when you aren't using your car. And the app is fantastic! Not only does it tell you how many miles you have done but where you have been, what time, it scans your car for any faults, and you can estimate a journey cost and milage before you do it. Not forgetting it h Can help you find your car if you forget where its parked! The plug in mileage tracker is so easy to fit and the app also helps you find where to plug it if your stuck. Best insurance I've ever had. Reviewed on: 6th August 2021

Great service, easy to use and umderstand

5
I've been with by miles for a few months now and love the flexability of the plan, my insurance has been significantly more cost effective since joining. Reviewed on: 6th August 2021

Excellent service

5
During the pandemic, I hardly used my car and saved so much on car insurance. Thank you By Miles! Reviewed on: 6th August 2021

The way car insurance should be.

5
Simple, transparent and cost effective. In my view the best financial product I have purchased in years. Reviewed on: 6th August 2021

Most cost effective

5
Before using By Miles my insurance was always over £800. per year even though I would only be driving at week ends and on holidays. Now that I have been using By Miles I am making significant savings which means I can spend my savings on other things. Thank you By Miles. Reviewed on: 6th August 2021