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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The New Way of Insuring your car

5
By Miles is a fab company and saves me a lot of money each year as it is based on the miles I travel. So if I don't travel much in a month, my payment is low and has been as low as £12 - much better than the £90 per month I was paying last year! I recommend that everyone should get a quote when your insurance is due for renewal - it's a very fair system. Reviewed on: 5th August 2021

Great value for money!

4
I took out this by mile insurance as I want starting to work from home. It’s saved me a lot of money this year. Even when you do a big trip your limited on what your charged for the day. It really is worth it. Reviewed on: 5th August 2021

Seem good value so far

4
Haven't claimed yet but they were miles cheaper than my renewal quote from a 'big name' insurer. Reviewed on: 5th August 2021

A refreshing Service!

5
A refreshing approach to car insurance. They are fast and efficient. Love the app and the whole process is transparent. Love it :) Reviewed on: 5th August 2021

Great online and personal (phone) service.

5
I found the help we got at commencement of their service first class Reviewed on: 5th August 2021

Move with time and tech. -By Miles are Miles Ahead of the park.

5
Why wait to be told? Join this smart and innovative car insurance. Aside huge savings on your premium, By Miles have an excellent customer team with exuberant professionalism. Reviewed on: 5th August 2021

Love it such a good concept

5
The less you drive the less you pay so simple Reviewed on: 5th August 2021

great product and very affordable

4
By miles insurance product is very economical and affordable. Customer service is simply great and we get a free car tracker which provides additional security Reviewed on: 5th August 2021

brilliant company go miles

5
I gave this company top marks as the staff are always on hand if you have a problem they will sort it unlike most companies you can never get through iv recommend to all family and friends because it saved me a lot of money and they are so helpful well done go miles Reviewed on: 5th August 2021

Innovative and economic

5
By Miles offer that ideal combination of competitive pricing, efficiency and, in my opinion, enthusiasm to succeed. Reviewed on: 5th August 2021

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