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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Hi cheap insurance for my car and my age 76yrs old

5
Not much more to say as above its ideal for drivers who do low mileage Reviewed on: 5th August 2021

Quick and easy!

5
I have recently joined by miles and their customer service is fantastic! I would definitely recommend to family and friends! Reviewed on: 5th August 2021

Save money with By Miles

5
Was recommended by a friend to By Miles couldn’t be happier! Reviewed on: 5th August 2021

Great service

5
Great customer service. Very helpful and informative. Reviewed on: 5th August 2021

Very Happy

5
I am impressed with By miles. You pay an amount of ins which cover you regardless whether you drive or not, then they send you a small device which you into the car’s management system. It then tracks your mileage. It you download the app you know within a few minutes much your journey costs. It also shows what your bill will be.as you go along. Couldn’t be happier Reviewed on: 5th August 2021

Outstanding

5
Brilliant way to do car insurance for myself as my car is only used on a weekend for family activities. Really helpful when needing anything and a good service provided Reviewed on: 5th August 2021

Hassle free

5
Had no issues kept informed thankfully never claimed gives me piece of mind Reviewed on: 5th August 2021

Simple and straightforward

5
Good value insurance that is simple and straightforward and kept up today daily with what we have driven and the price paid. Reviewed on: 5th August 2021

By miles

5
This car insurance is nicely works for me Reviewed on: 5th August 2021

A whole new world for Car Insurance

5
I'm new to ByMiles but already I feel liberated from the 'old way' Car insurance was done. Gone is the flat fee, say hello to pay by the mile. No hassle, just enjoy driving as much or as little as required in this pandemic period. Reviewed on: 5th August 2021

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