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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really interesting product

4
Really easy to onboard, the value isn't really there if you have any previous claims. Reviewed on: 4th August 2021
Nick Williams-Howes's avatar
Nick Williams-Howes

Amazing!!!

5
This is an amazing way to insure your car when you don’t use it all the time and I’m so happy with it. The app makes it really easy to track your mileage and access your information. I’m always telling friends and family how good it is and recommending this to people Reviewed on: 4th August 2021
baggytail@icloud.com's avatar
[email protected]

Very cheep and good customer service

5
Very easy to set up and the price is decent.good value for money Reviewed on: 4th August 2021
Victor's avatar
Victor

Does what it says on the tin

5
I am an older driver no longer doing the miles but was given no recognition for this when insurance rates were quoted. By Miles is just what I was looking for couldn’t br more satisfied Reviewed on: 4th August 2021
Patricia.riddick@sky.com's avatar
[email protected]

Amazing product and service

5
Brilliant and fast customer service when I needed help fitting tracker. Thanks! I don't drive all that much, so this policy will save me a lot of money. I love the app too, especially the 'find your car' - perfect when I lose it in car park! Reviewed on: 4th August 2021
Lucy Jane's avatar
Lucy Jane

New ideas for car insurance

5
By Miles have broken the car insurance model in favour of the customer. Saving the consumer hundreds of pounds and providing excellent customer service Reviewed on: 4th August 2021
Richard Newbery's avatar
Richard Newbery

Very good value !!!.

5
All perfect so far. Only drawback, the tracker drains a bit the car battery. Never had problems to start the car though. Reviewed on: 4th August 2021
Ivaylo Ivanov's avatar
Ivaylo Ivanov

Pay as you go insurance

5
Pay as you go insurance has been perfect for me throughout the pandemic. The app is easy to use and informative. This is my 2nd year with ByMiles and I'm a happy customer. Reviewed on: 4th August 2021
CGaleDesign Christine Gale's avatar
CGaleDesign Christine Gale

eco friendly low mileage insurance

5
Being aware of climate change and keeping my car mileage to a minimum also results in an economical premium with a fixed parked car premium and low per mile costs billed monthly , which remind me of my actual carbon footprint on a regular basis. Reviewed on: 4th August 2021
EWEN ROSS's avatar
EWEN ROSS

Good service

5
Found honest and reliable and accurate in description for quotes Reviewed on: 4th August 2021
noreen clayton's avatar
noreen clayton

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