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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Love that I only pay for as much as I drive

Customer support were brilliant when I needed them, I love that I can track my journeys and that I only have to pay for as much or as little as I'm driving. Great value and the app is fun to see what my journeys have been and how much they cost in insurance payments. Love it! Reviewed on: 1st August 2019

Amazing!!!

This is an amazing way to insure your car when you don’t use it all the time and I’m so happy with it. The app makes it really easy to track your mileage and access your information. I’m always telling friends and family how good it is and recommending this to people Reviewed on: 4th August 2021

Very cheep and good customer service

Very easy to set up and the price is decent.good value for money Reviewed on: 4th August 2021

Does what it says on the tin

I am an older driver no longer doing the miles but was given no recognition for this when insurance rates were quoted. By Miles is just what I was looking for couldn’t br more satisfied Reviewed on: 4th August 2021

Amazing product and service

Brilliant and fast customer service when I needed help fitting tracker. Thanks! I don't drive all that much, so this policy will save me a lot of money. I love the app too, especially the 'find your car' - perfect when I lose it in car park! Reviewed on: 4th August 2021

New ideas for car insurance

By Miles have broken the car insurance model in favour of the customer. Saving the consumer hundreds of pounds and providing excellent customer service Reviewed on: 4th August 2021

Very good value !!!.

All perfect so far. Only drawback, the tracker drains a bit the car battery. Never had problems to start the car though. Reviewed on: 4th August 2021

Pay as you go insurance

Pay as you go insurance has been perfect for me throughout the pandemic. The app is easy to use and informative. This is my 2nd year with ByMiles and I'm a happy customer. Reviewed on: 4th August 2021

eco friendly low mileage insurance

Being aware of climate change and keeping my car mileage to a minimum also results in an economical premium with a fixed parked car premium and low per mile costs billed monthly , which remind me of my actual carbon footprint on a regular basis. Reviewed on: 4th August 2021

Good service

Found honest and reliable and accurate in description for quotes Reviewed on: 4th August 2021

What fuels me to use By Miles?

I believe ByMiles is the perfect car insurance for me and my driving needs. I tend to drive short distances mostly, thus by miles helps me save money as I am able to track how much I am spending on insurance on the basis of the miles driven. One of the best aspects for me is knowing that I am able to leave my car parked outside my house without driving it without having to worry about paying a large fixed amount for traditional car insurance. I am much more aware of how much I am spending on car insurance and can budget accordingly. Therefore, as a young driver I would highly recommend this form of insurance as you are getting your money's worth. This also avoids me from making unnecessary trips and in some form encourages me to be more active rather than always opting for the car. An issue I was wary about prior to joining this policy, was that if you drive excessively a certain number of miles this would work out to be a large amount of insurance I may have to pay. However, I am rest assured as the policy ensures there is a capping limit of 150miles per day, thus I do not need to pay for the insurance driven above the maximum miles. Reviewed on: 4th August 2021

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