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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Pay for what you use with an obd reader as bonus

5
I work part time and on call. It fits in my budget as I only pay what I use. Having the obd reader is also a bonus as it would help me detect if there's something wrong with the car. Customer service is fast and friendly. I would recommend to my family and friends. Reviewed on: 4th August 2021

Great company and great prices

5
You only pay for what you use who wouldn’t be happy with that Reviewed on: 4th August 2021

Fantastic idea to pay by how many miles you drive, Especially for someone like me who is a low mileage user. This is a god send. Well done

5
Fantastic idea to pay by how many miles you drive, Especially for someone like me who is a low mileage user. This is a god send. Having instant cost notifications also helps me budget for my monthly payments. Well done Reviewed on: 4th August 2021

Love ByMiles

5
Switching to ByMiles has saved me loads of money each month and I would recommend it to anyone who wants chase insurance! The app is easy to use and I haven’t had a problem with them since being with them. As a young driver my annual cost was high. Since being with ByMiles I have saved hundreds :) Reviewed on: 4th August 2021

Pay as you go

4
Love how this has saved the family £100 plus as it all depends on how much you miles you accumulate within the month. This means a lot when you have just had a little one! Every penny counts and now £100 can go forward for little Angelina to enjoy the summer. Reviewed on: 4th August 2021

So easy to use

5
Value for money for those drivers who prefer to link their insurance premium to the miles they drive. Reviewed on: 4th August 2021

Excellent and good value insurance

5
Excellent value only paying for what I use Reviewed on: 4th August 2021

The very Best.

5
1st class service, very fair, very cheap & deducted at sauce Reviewed on: 4th August 2021

about time for low mileage users

5
never heard of you before but a brilliant find as I do low mileage and got annoyed that I was paying the same as someone who does far more mileage than me Reviewed on: 4th August 2021

Great customer services

5
absolutely everything is accurate and clear.It was very quick and easy to complete.Value for money. Reviewed on: 4th August 2021

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